Loop Returns & Exchanges
Manage returns, exchanges, return labels, store credit & more!
-
Popular with businesses in the United States
App highlights
-
Speed tested: no impact to your online store

Key values section
Exchange for anything
Loop's exchange portal drives more retained revenue, more repeat purchases, more positive reviews – and fewer refunds.
Automate your return policy
Take back your time: our branded returns portal handles return requests with the automation you define.
Simplify return shipping
Connect your Shopify Store seamlessly to the physical world. Return products to warehouses, vendors, donation centers, and repair centers.
Loop Returns & Exchanges
Launch date
Fits seamlessly into
- Point of Sale
Integrates with
- Recharge
- Gorgias
- Klaviyo
- ShipHero
- and dozens more
Loop Returns & Exchanges
Launch date
Fits seamlessly into
- Point of Sale
Integrates with
- Recharge
- Gorgias
- Klaviyo
- ShipHero
- and dozens more
Pricing
Starter
$59/month
For growing brands on Shopify that saves time and money. $59/mo up to 1,000 returns/yr
Essential
$165/month
The core experience that saves time, reduces costs, and retains revenue. Starting at $165/mo for 1,000 returns/yr
Advanced
$375/month
The experience that generates new revenue, delights customers, & increases LTV. Starting at $375/mo for 1,000 returns/yr
* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.
Reviews
The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Prene
The most disgusting experience we have ever had working with any app or any company in nearly 10 years of business. DO NOT SIGN ON TO LOOP. They will coerce you in to a 12 month contract up-front. The reason they do so is apparent once you download the app. Nearly one month later, my own team dedicating hours each and every day - the app is still not installed. It is the most complicated and convoluted procedure. The only support you receive is essentially to figure it out for yourself. Any complaints or queries are dismissed. Their service is disgusting. Their app is a rip-off that doesn't function. DO NOT MAKE THE SAME MISTAKE WE DID. We have since downloaded a cheaper app that we installed within 30 minutes, and had a live chat customer service function that was absolutely helpful. BEWARE - Loop will rip you off.
Sarah Flint
We are going on our fourth year of using Loop! Loop is constantly adding new functionality that adds value to our customers and team and we are thrilled to have them as a partner.
Knickey
We've been a Loop customer for over 2 years now, having switched from a very basic returns software. We really appreciate the automation of the platform, and the optionality it gives our customers to fully customize their return outcomes. We love the advanced & instant exchanges, and can't wait to start better leveraging their workflows tech for further automations. The upsell feature in the returns portal is also a great add. Loop is also constantly adding new functionality - though we would love it if less of these features were hidden behind additional paywalls - since the software is quite expensive.
Apps similar to Loop Returns & Exchanges

AfterShip Returns Center
by Automizely & AfterShipReturn Label, Store Credit, Exchange, Return Policy, Refunds
Free plan available

Return & Exchange Portal
by ReturnGOManage Returns, Exchanges, Refunds, Return Labels & Credits
14-day free trial

Return Prime: Order Return
by Appsdart Solutions Private ...Order returns, exchange, return label & store credit refunds.
Free plan available

Gift Cards & Loyalty Program
by Rise.aiLaunch a Loyalty Program w/ Referrals, Store Credit & Rewards
7-day free trial

AfterShip Returns Center
Return Label, Store Credit, Exchange, Return Policy, Refunds

Return & Exchange Portal
Manage Returns, Exchanges, Refunds, Return Labels & Credits

Return Prime: Order Return
Order returns, exchange, return label & store credit refunds.

Gift Cards & Loyalty Program
Launch a Loyalty Program w/ Referrals, Store Credit & Rewards