Reviews (694)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
May 1, 2025

Fantastic app and customer service!

New Horizon
United States
Over 1 year using the app
Loop Solutions Inc replied June 12, 2025

Thanks so much! We're thrilled to hear you're loving both the app and the service. That’s exactly the experience we aim to deliver. 🚀

- Team Loop

September 2, 2021

Stoked with the Loop app. It has all that I needed, no more, no less. It is simple to navigate, looks good in the product field and the dashboard does what it should. Initially I couldn't see the subscription option on the live product page. I scheduled a call to chat with support, and right on time Rakshit was there on the chat and we got everything sorted. We quickly determined it was an issue with my Konversion theme - it needed an extra little bit of coding (many of my apps have needed this step with this theme. Rakshit took the wheel and in a few moments it was sorted, then we had a yarn about additional features and ways I can incorporate it into other products. I am very happy with Loop and the customer service was brilliant. You can be confident that they are smart and they care!

Waste Free Celebrations
New Zealand
3 days using the app
Loop Solutions Inc replied July 8, 2022

Thank you for this amazing review and kind words!
Happy that you were satisfied with our customer support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Thanks,
Team Loop

July 16, 2024

Varun was so helpful !

lifeinpractice
Australia
Over 1 year using the app
Loop Solutions Inc replied July 17, 2024

Thanks a lot for the 5 star review, Team lifeinpractice! We are glad Varun was able to assist you. Do reach out to us if you need any help :)

March 16, 2023

Im new to the app but I had a great call with their support team and they were super helpful getting it set up for me!

cantiqLA
United States
3 days using the app
Loop Solutions Inc replied March 17, 2023

Thanks for choosing Loop as your subscriptions partner, Team cantiqLA!
Super excited to grow together 🚀💪

Thanks,
Abel and Team Loop

September 10, 2025

Great app, accommodating & personlised dedicated support

Little Rick US
United States
12 months using the app
Loop Solutions Inc replied November 27, 2025

Thank you so much! We’re thrilled to hear you’re enjoying the app and the dedicated, personalized support—always here to make things seamless for you!

- Loop team

October 12, 2023

I was implementing a subscription option for the first time on my website and tried 3 different apps to see how they work. I decided to go with Loop because 1) the design seemed to be the nicest 2) I saw that other customers were saying great things about the customer service. Loop team (Manan) was assisting me and helped me tremendously to install the widget on my website. I had some technical issues with my Shopify theme and he figured it out and helped me the same day. The communication was quick therefore I didn't waste any time waiting for the implementation. Definitely recommending Loop!!! :)

LE NUAGE
United States
3 days using the app
Loop Solutions Inc replied October 13, 2023

Thank you for the kind words and shout-out, Team Le NUAGE :)

Yeah we have used Polaris to design our app- That's why it looks nice 😊
More updates in design coming soon 💪

We are very happy that you decided to start your subscriptions journey with us 🚀
We are always a message away for any sort of assistance :)

Cheers,
Manan & Team Loop

December 4, 2024

Flawless Integration with Shopify and the customer support is

XMODE
United States
About 1 year using the app
Loop Solutions Inc replied September 16, 2025

We truly appreciate your feedback! It’s great to hear that the customer support has been up to your expectations. We’re always here to make sure everything continues to run seamlessly for you! 😊

- Loop team

August 13, 2024

Great customer support team for onboarding and setup!

REMAY® Shave Gel Bars
Canada
About 1 year using the app
Loop Solutions Inc replied August 20, 2024

Thanks for the review, Team Remay Shave Gel Bars! We're glad our customer support team made your onboarding and setup smooth. We're here to help whenever you need it! :)

September 26, 2025

Great, subscription app with a lot of features

SPARTAN™
United States
8 months using the app
Loop Solutions Inc replied November 26, 2025

Thank you for the kind words! We’re glad you’re enjoying the features—always here to help you get the most out of Loop!

- Loop team

October 30, 2024

The #1 thing I look for when using a service is customer service and support. Loop has been amazing since day 1. Always working hard to find a way to make it work. It feels like I'm working with a whole team.

Thanks again!

Everwell Pro
Canada
Over 2 years using the app
Loop Solutions Inc replied November 7, 2024

Reviews like this keep us going! Thank you, Team Everwell Pro