Reviews (584)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting subscription-based businesses on Shopify, highlighting its intuitive setup and user-friendly interface. Key features include flexible subscription options, product swaps, upsells, and a sleek customer portal. Its robust analytics aid in decision-making, and the support team is praised for their responsive and proactive service. Regular updates and engagement from the customer success team enhance its effectiveness.

March 1, 2022

I am really impressed with the quality of their customer service and the app itself. They are quick to respond and they help us with special needs with digital product subscriptions. Thanks!

Les Savoureux
Canada
3 days using the app
Loop Solutions Inc replied June 25, 2022

Hey there! We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. We are glad that you were happy with the digital product subscriptions.

Your customers, your subscribers, our software- That's what we stand for :)

Thanks,
Team Loop

November 25, 2024

Great App and support!

TooA
Italy
11 months using the app
Loop Solutions Inc replied September 16, 2025

We’re so glad to hear that you’re loving the app and support! We’re always here to make sure you have the best experience possible! 🙌🚀

- Loop team

February 18, 2025

Erstklassiger Support!

FrankJuice GmbH
Germany
9 months using the app
Loop Solutions Inc replied July 5, 2025

"Vielen Dank für das großartige Feedback! Es freut uns sehr, dass der Support erstklassig war. Wir sind immer hier, um Ihnen zu helfen, wann immer Sie Unterstützung benötigen!

Thank you for the great feedback! We’re thrilled to hear that the support has been top-notch. We’re always here to assist you whenever you need help!🙏"

- Loop Team

March 7, 2025

Haven't really used the app, just had an issue installing it and the customer service was awesome

Dermaself
Italy
8 months using the app
Loop Solutions Inc replied June 26, 2025

We’re glad to hear that our customer service was able to assist you during the installation process! If you need any help getting started with the app or have any other questions, feel free to reach out. We’re here to help!😇

- Loop Team

May 30, 2025

Really great app and super helpful support team !

MAYBE PARIS
United Kingdom
About 1 month using the app
Loop Solutions Inc replied June 12, 2025

Really appreciate your feedback! We're thrilled you're enjoying the app and found our support team helpful. Your success is what we’re here for! 🙌

- Team Loop

November 7, 2024

Thank you so much for your service.

Café des Guerriers
France
About 2 months using the app
Loop Solutions Inc replied November 19, 2024

Thank YOU, Team Café des Guerriers!

May 22, 2024

amazing customer support team! they are wonderful!

Fleava
United States
About 1 hour using the app
Loop Solutions Inc replied May 23, 2024

Thanks for the lovely feedback, Team Fleava! :)

June 16, 2024

The function is very good, the service is very helpful and patient.

KAYGO SAFETY
Hong Kong SAR
18 days using the app
Loop Solutions Inc replied June 18, 2024

Thank you for your kind words, Team Kaygo Safety! We're delighted to know that you've had a great experience so far. Your satisfaction is our priority! :)

July 1, 2024

Top Support, schnelle Umsetzung.
App funktioniert gut & schnell.

Alpurial GmbH
Germany
About 1 hour using the app
Loop Solutions Inc replied July 2, 2024

Thank you, Team Alpurial GmbH! We're glad you're satisfied with the app and our support. Your feedback is highly valued! :)

March 19, 2025

Varun was very helpful in assisting me with resolving our issue.

Time4Learning QA
United States