Reviews (584)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting subscription-based businesses on Shopify, highlighting its intuitive setup and user-friendly interface. Key features include flexible subscription options, product swaps, upsells, and a sleek customer portal. Its robust analytics aid in decision-making, and the support team is praised for their responsive and proactive service. Regular updates and engagement from the customer success team enhance its effectiveness.
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I am thrilled! The integration went almost without a hitch! And with the few bumps in the road, the team was able to help out with some of the best, fastest and friendliest support I've ever experienced! Great team, great app! Thank you
Thank you for your kind words and for choosing Loop, Team STACKS. We're grateful for the opportunity to work with you, and we look forward to continuing to provide you with exceptional service and support in the future! :)
Immediate friendly support to get me all up and running in under 30 minutes! So happy I decided to go with Loop!
Thank you for this amazing review! We are glad that you liked our support! We are here in case you need assistance with anything else.
Thanks,
Team Loop
Tolles Tool und praktisch immer ein guter Service! Das Einrichten von Subscriptions kann manchmal komplex sein... aber Loop schafft es hier wirklich ein logisches System anzubieten. Besonders hervorheben möchte ich hier Atul A. Er hat mich nicht nur konzeptionell beraten, sondern auch Entwickler-Tasks für mich übernommen. Hier gibts 10 von 10 Punkten!
Thank you for the kind words and shout-out, Team Tom Tasy AG 😇
We are very excited and happy to have you on-board. I am so happy that I was able to assist you with all your queries :)
We have built an app that directly takes feedback from the D2C community. That's why it is practical with right feature set.
Cheers,
Atul and Team Loop
It's a great subscription app with the best support team :)
Thank you so much for your kind words, Team feelrooty.eu! We're thrilled to hear that you're enjoying our app and that our support team has been able to assist you. If you ever need anything, we're here to help! :)
Ok so let me just start with their support team, they are THE BEST, I was working on a website at 5am EST, and I had a bit of an issue installing the app, so I emailed them and they replied so quickly. They fixed and reinstalled the app in a matter of seconds. Thank you guys!!!! I will recommend this app and add it into all the websites I work on if needed.
Thank you for this amazing review! We are always there to support our merchants and help them in their subscriptions growth and retention journey 🚀
Feel free to ping us for any new installation :)
Thanks,
Team Loop
Loop meets our needs to perfection - and the support is amazing as well. We had a single question and within 5 minutes everything was running smoothly because of Aastik's help
We appreciate the kind words! We’re so glad to hear that Loop is meeting your needs perfectly. Aastik will be thrilled to know that his support made such a positive impact. We’re always here to help and ensure everything runs smoothly for you!
- Loop Team
Update: our issue was a weird glitch between Shopify billing and Loop. The Loop team was very helpful in resolving it. And while I can't speak to their software, their customer service is top notch. ---
Careful with the free trial!
Our shop installed the 'free trial'. We deleted it a day after installing when we realized it didn't meet our needs. Then on our next bill from Shopify there was a charge for $399 US for this app. Shopify support can't resolve it because they just pass through the billing of the developer and now we are spending more time getting this charge removed then we ever did on the 'free' trial.
Hi Graze & Gather team,
First of all we would like to apologize for this bad experience. Billing is handled by Shopify and that's why this incident took place.
We got in touch with the Shopify team on email as soon as we were aware of this issue.
Thank you for your cooperation. And a big thank for the kind words for our support team. Makes our day 😇
While we work very hard to provide exceptional support to all our merchants, our subscriptions app takes the workload from DTC retention & operations team by automating a lot of mundane work.
Let us know if you would like any sort of assistance with our software and wishing you the best for holiday season!
Best,
Team Loop
Excellent product and support!
We’re thrilled to hear that you’re happy with both the product and our support! We’re always here to help whenever you need assistance.
- Loop Team
Easy setup and user-friendly. The staff is amazing ad very kind. I really advise the App. You can create a multiply selling plan and easily choose the countries where for example you want to offer free shipping.
Hey there! Thanks for the supportive words! We are constantly trying to bring out more features for our subscription app. Our app works with Markets and businesses can easily enable subscriptions for different geographies.
We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.
Your customers, your subscribers, our software- That's what we stand for :)
Thanks,
Team Loop
app working, customer service is great. I had a problem and they helped me fix it in no time at all.
Hey there! Thanks for installing and trying out our subscription management app. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.
Thanks,
Team Loop