Reviews (584)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting subscription-based businesses on Shopify, highlighting its intuitive setup and user-friendly interface. Key features include flexible subscription options, product swaps, upsells, and a sleek customer portal. Its robust analytics aid in decision-making, and the support team is praised for their responsive and proactive service. Regular updates and engagement from the customer success team enhance its effectiveness.

November 9, 2021

I looked into several options for my subscriptions and I'm so glad I choose Loop. They offer first class support and were able to answer every question and solving every problem I had before launching my site. Your app and your service are amazing!

Bunteriet
Sweden
About 2 months using the app
Loop Solutions Inc replied July 8, 2022

Thank you for this going with our app and this amazing review!

Happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Thanks,
Team Loop

April 22, 2022

Amazing customer service! Vivek helped me get everything looking perfect, even down to the smallest details.

Harp and Fin
Canada
About 3 hours using the app
Loop Solutions Inc replied June 20, 2022

Hey there! Thanks for the supportive words! We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Your customers, your subscribers, our software- That's what we stand for :)

Thanks,
Team Loop

August 3, 2022

Great support and great app. Although seeing most of the options is in the paid plan, but still this app offers many option that the others absolutly not offering under the paid plan. It is perfect to start and grow with...recomended

Careshoppro.eu
Germany
About 2 hours using the app
Loop Solutions Inc replied August 8, 2022

Thank you for this amazing review! We are glad that you liked our support and our app! We are here in case you need assistance with anything else.

Thanks,
Team Loop

May 12, 2022

Support was very helpful and resolved my issues immediately. So far I have been impressed with their app and their support team.

Gotta Go Grass
United States
About 2 hours using the app
Loop Solutions Inc replied June 18, 2022

Hey there! Thanks for the supportive words! We are constantly trying to bring out more features for our subscription app. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Your customers, your subscribers, our software- That's what we stand for :)

Thanks,
Team Loop

May 20, 2025

AMAZING CUSTOMER SERVICE!!!!

Greek Superherbs
United States
4 days using the app
Loop Solutions Inc replied June 12, 2025

Right back at you—AMAZING customers like you make what we do so rewarding! Thanks a ton! 🙌

- Team Loop

March 14, 2022

I had some questions and Piyush jumped straight on a call with me to talk me through everything and the team immediately did some custom coding to make the app look just as I wanted it on my product page. Fantastic customer service!

Babu
United Kingdom
About 2 hours using the app
Loop Solutions Inc replied June 24, 2022

Hey there! We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Your customers, your subscribers, our software- That's what we stand for :)

Thanks,
Team Loop

February 7, 2022

Just signed up and the customer service was great! Helped us take the old subscription app off our website as it was embedded. Looks like this app will run pretty smooth. Excited to try it out!

BuyNebraska.com
United States
About 2 hours using the app
Loop Solutions Inc replied July 2, 2022

Hey there! We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Thanks,
Team Loop

February 25, 2025

Loop has top tier support, and is always there to help with any questions; big or small. The scope of functionalities of the app is also amazing.

A big shoutout to Pervesh and Saksham for all their help

MyCoffeeCup.uk
Germany
30 days using the app
Loop Solutions Inc replied June 26, 2025

We’re so glad to hear that you’re enjoying the support and functionality of Loop! A big thank you for recognizing Pervesh and Saksham—they’ll be thrilled to know their efforts made a difference. We’re always here to help with any questions, big or small, and appreciate your feedback!🙌🏻

- Loop Team

November 22, 2024

responsive support and working great!

VapeTM
United States
11 days using the app
Loop Solutions Inc replied September 16, 2025

Thanks for your feedback! We’re happy to hear that the support has been responsive and everything is working smoothly. Always here to assist! 😊

- Loop team

January 15, 2024

LOOP is an excellent and user friendly app. The service is also outstanding, they were very helpful. Definitely recommended!

El Gummo
Netherlands
26 days using the app
Loop Solutions Inc replied January 17, 2024

That's awesome to hear! Thanks for the shoutout about us being user-friendly and for appreciating our service. We're super glad we could help out.

If you ever need anything or have questions, remember, we're just a message away. Happy to have you with us, and thanks for recommending us! 😊👍

Team Loop