Reviews (695)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
January 17, 2023

Really happy with the app so far! SO much better than what we were using previously (Timo). The Loop team has been stellar with their communication and help in migrating our existing subscriptions and getting set up on their app. Would highly recommend to anyone!

Organic Body Essentials
United States
20 days using the app
Loop Solutions Inc replied January 18, 2023

Thank you for this amazing review, Team Organic Body Essentials!
We are super excited to have you on board and help you in your subscriptions growth 💪🚀

Thanks,
Team Loop

March 14, 2023

Excellent app, have a slight issue during installation, reached out to the team and they resolved it very quickly. Very helpful and nice to deal with. Thank you

Bag And Boop
United Kingdom
20 days using the app
Loop Solutions Inc replied March 15, 2023

Thank you for this great review, Team Bag and Boop!
Happy that we were able to resolve your issue and excited to have you with us

More subscriptions power to you in 2023 🚀

Cheers,
Team Loop

June 29, 2023

Loop is a brilliant app so far and the difference with our previous solution is noticeable.
The Loop team has been present and supportive in our setting up journey and especially Abel's help has been extremely valuable.
We highly recommend Loop as a subscriptions app.

Gaia Pulses
United Kingdom
19 days using the app
Loop Solutions Inc replied June 29, 2023

Thank you for the kind words, Team Gaia Pulses :)
Thank you for recommending us- Means the world to us. We are so happy that you decided to chose us as your subscriptions growth partner 🚀

We are always by your side in your growth journey. Happy to assist in whatever way possible. Also love your mission on sustainability, organic food.

Best wishes,
Abel and Team Loop

May 13, 2022

Great customer support, backend dashboard looks great! The main website widget looks fine and the team is working on improving the customer subscription portal so looking forward to that :) Love that you guys are always receptive to our feedback on consumer user flows and always looking to improve.

thefirstrefresh
Singapore
18 days using the app
Loop Solutions Inc replied June 18, 2022

Hey there! Thanks for the supportive words! We are constantly trying to bring out more features for our subscription app. We have made a lot upgrades to the dashboard. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Your customers, your subscribers, our software- That's what we stand for :)

Thanks,
Team Loop

August 5, 2025

have tried other subscription apps and support was not helpful at all, gave loop a try and Sam has been absolutely amazing. The customer service is on point, and the amount of options available/features is amazing. Will stick to this app :)

MyNutra
Japan
About 3 hours using the app
Loop Solutions Inc replied September 11, 2025

Thank you for the wonderful feedback! We’re so glad to hear that Sam and our support team have been able to assist you and that you’re enjoying the features Loop offers. We’re excited to have you with us and look forward to supporting your continued success!

- Loop team

September 8, 2022

very good experience with their team, set up meeting and call immediately and take care all the questions. Also the App is good user friendly, easy to use !

Fish Hippie
United States
17 days using the app
Loop Solutions Inc replied September 8, 2022

Thank you for this amazing review! We are happy that you liked our support!
Feel free to get in touch with us if you want any other assistance.

Thanks,
Team Loop

August 6, 2024

Great customer service and love that they have a free plan that meets all my needs now, yet the bells and whistles I want as I grow. Thank you!

Nation Botanics
United States
16 days using the app
Loop Solutions Inc replied August 9, 2024

Thank you so much for your kind words, Team Nation Botanics! We're thrilled to hear that you like our product and are appreciating our customer service. Thanks for choosing us!

March 16, 2022

So helpful in setting up subscriptions for our store! They are quick to respond, make customizations, very kind, and answer questions the same day. Would definitely recommend!

Stackhouse Orchards
United States
15 days using the app
Loop Solutions Inc replied June 24, 2022

Hey there! Thanks for installing and trying out our subscription management app. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Your customers, your subscribers, our software- That's what we stand for :)

Thanks,
Team Loop

December 31, 2025

Excellent support, fast and efficient.

MacroBaby
United States
19 days using the app
December 5, 2022

The team at Loop, specifically Piyush and Abel Lesle were incredibly helpful in getting us set-up with Loop Subscriptions. Set-up was straightforward and we were able to get started within a few hours.

Four All Ice Cream
Canada
14 days using the app
Loop Solutions Inc replied December 6, 2022

Thank you Four All Team! For people in Waterloo, Canada => Try out their ice-cream.
They are doing great stuff on their store. We are here if you need help with anything else

Thanks,
Team Loop