Reviews (587)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting subscription-based businesses on Shopify, highlighting its intuitive setup and user-friendly interface. Key features include flexible subscription options, product swaps, upsells, and a sleek customer portal. Its robust analytics aid in decision-making, and the support team is praised for their responsive and proactive service. Regular updates and engagement from the customer success team enhance its effectiveness.

February 22, 2025

Fluidité, praticité et excellent support. Merci à Shivam qui est toujours disponible et très compétent pour nous assister

Chais d'œuvre
France
7 months using the app
Loop Solutions Inc replied June 26, 2025

We’re thrilled to hear that you find Loop fluid, practical, and that our support has been top-notch! A big thank you for the kind words about Shivam—he’ll be happy to know he’s been able to assist you effectively. We’re always here to support you in any way we can!

Nous sommes ravis que vous ayez trouvé Loop fluide et pratique ! Un grand merci pour vos éloges à l’égard de Shivam, qui se fera un plaisir de savoir qu’il a pu vous assister efficacement. Nous sommes toujours là pour vous aider et vous accompagner dans votre réussite !

- Loop Team

November 27, 2024

Great support! They just get it.

The Swallow Co
United Kingdom
3 months using the app
Loop Solutions Inc replied September 16, 2025

We really appreciate your feedback! It’s awesome to hear that our support team has been able to provide exactly what you need. We’re always here to help whenever you need us! 😊

- Loop team

February 19, 2025

Has been good so far and have had great support when need it

PureBlends.com.au
Australia
2 months using the app
Loop Solutions Inc replied July 5, 2025

We’re glad to hear that things have been going well and that our support has been helpful when needed. We’re always here to assist you whenever you need us!

- Loop Team

February 3, 2025

Support is amazing! A+!

Give A Shit - Earth Friendly Pet Products
United States
2 months using the app
Loop Solutions Inc replied July 5, 2025

Glad to hear that you’ve had an amazing experience with our support team! We truly appreciate the A+ rating and are always here to assist you whenever needed.

- Loop Team

November 6, 2023

Top-notch team and technology. Undoubtedly one of the best subscription apps for shopify on the market. We love the comprehensive out of the box functionality and ease of use of the platform. Moreover, Loop offers commercial capabilities that help optimise revenue and customer satisfaction. Highly recommended for businesses looking to take their subscriptions to the next level.

The Spice Club
Netherlands
6 months using the app
Loop Solutions Inc replied November 8, 2023

Thank for the kind words and shout-out, Team Spice Club 😊

We are super happy and excited to have you on board 💪
Together we are going to take subscriptions to the next level 🚀

Cheers 🥂
Team Loop

January 4, 2023

Abel made the process of creating bundle boxes and subscriptions a breeze - helping to quickly troubleshoot all of my questions. I am so satisfied with this top notch customer service - it makes all the difference knowing there are folks who care about making customers happy as much as I do.

Ohhts! Overnight Oatmeal
United States
About 9 hours using the app
Loop Solutions Inc replied January 4, 2023

Thank you, Team Ohhts! This review made our day!

We are both customer obsessed and subscriber obsessed :D
So happy that you decided to choose as your subscriptions growth partner

Thanks,
Abel and Team

December 11, 2024

Great support, nicely customizable, easy to integrate, works as expected

DogMama | Vitamlsky pro psí zdraví
Czechia
5 months using the app
Loop Solutions Inc replied September 16, 2025

Thank you for the great review! We’re thrilled to hear that the support, customization, and integration have worked perfectly for you. We’re always here to help! 😊

- Loop team

July 4, 2024

We're new to Loop and we're pleased with the customer service, especially with some advisors who have been very quick and efficient in assisting us, like Varun did today to fix issues quickly. Thank you for your patience and efficiency Varun.

Sober Carpenter
Canada
4 months using the app
Loop Solutions Inc replied July 8, 2024

Thank you for your kind words, Team Sober Carpenter! We're glad Varun could help you quickly and efficiently. Your satisfaction is our topmost priority. Please reach out to us if you need any further assistance :)

November 27, 2024

Great App for our needs
Support has been excellent.

Vidavii
United Kingdom
About 1 month using the app
Loop Solutions Inc replied September 16, 2025

Thanks so much for the feedback! We’re thrilled to hear that the app meets your needs and that our support has been top-notch. Always here to help! 😊

- Loop team

June 10, 2024

Aplicativo muito bem feito. A API é bem explicadinha tbm. Tive ajuda de um assistente pelo chat que resolveu meu problema.

Fler World
Italy
4 months using the app
Loop Solutions Inc replied June 11, 2024

Thank you so much for your kind words, Team Fler World! We're delighted to hear that you like our app. If you have any more questions or need further assistance, feel free to reach out. We're here to help! :)