Reviews (694)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
September 18, 2025

Resuelven dudas de forma ágil y rápido. Hacen seguimiento de las consultas si no están cerradas. MUy buena experiencia

Wild Balance
Spain
2 months using the app
Loop Solutions Inc replied November 26, 2025

¡Muchísimas gracias por tu comentario! Nos alegra saber que has tenido una experiencia tan positiva con nuestro equipo—siempre estaremos aquí para ayudarte de forma rápida y eficaz.

- Loop team

April 1, 2024

Fantastic app and great support ! I highly recommend

GoldUnion
France
3 months using the app
Loop Solutions Inc replied April 29, 2024

Thanks for the kind words and recommendation! We're glad you're enjoying the app and finding our support helpful.

Cheers,
Team Loop

January 10, 2023

The best subscription app and unmatched excellent customer service. Very quick to respond to any questions we had. The Loop team was able to provide our business with custom features to so that we provide our csutomers with an amazing customer portal. I am so happy we made the switch and hands down I recomend Loop for your subscrption needs.

Ferosom Forte
Canada
About 5 hours using the app
Loop Solutions Inc replied January 12, 2023

Thank you for this amazing review, Team Ferosome Forte! This made our day.

Our customer portal is 100% customizable to meet the demands of any subscription business.

Thanks,
Team Loop

April 19, 2022

If you EVER look for a subscription service/app or if you want to migrate from another subscription service, stop looking right now!! Loop has not only helped us to seamlessly migrate from a subscription big player (worst experience ever) to their platform; they also spent hours and hours to support that migration and made sure everything went well without any issues at all. Response times were usually under a minute and they even built full integrations for other services on our request within one week. Try them out - you won't be disappointed!

Dr. Anna Cabeca
United States
3 months using the app
Loop Solutions Inc replied June 20, 2022

Thank you team Dr. Anna Cabeca!

May 9, 2024

Great customer service.

Madison Soap Company
United States
28 days using the app
Loop Solutions Inc replied May 14, 2024

Thank you for your review, Madison Soap Company! We are pleased to know that you are happy with our customer support. If you need any assistance or have any feedback to share, please don't hesitate to reach out. We're here to help every step of the way!

June 25, 2025

Great customer experience so far!

Sonagi
United Kingdom
27 days using the app
Loop Solutions Inc replied September 11, 2025

We’re so glad to hear that! Your satisfaction means the world to us, and we’re here to continue providing the best experience possible! 🙌

- Loop team

June 1, 2022

The reply on Live Chat was quick and my problem was solved very quickly. I just added this app and it seems pretty easy to use.

With Autumn
Singapore
About 4 hours using the app
Loop Solutions Inc replied June 16, 2022

Hey there! Thanks for installing and trying out our subscription management app. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Our goal is to build the most effective and easy to use subscription management app.

Your customers, your subscribers, our software- That's what we stand for :)

Thanks,
Team Loop

August 5, 2025

Amazing customer support.

Chuck
Canada
25 days using the app
Loop Solutions Inc replied September 11, 2025

Appreciate your feedback! We’re so glad to hear that you’ve had an amazing experience with our customer support. We’re always here to help!

- Loop team

September 20, 2021

From the first day of downloading Loop, the customer support has been excellent. Despite having a few issues within the first couple days, Loop always replied fast and solved the issues. Loop provides everything I need for my subscription-based business. Would definitely recommend this to anyone who needs to add subscriptions to their website.

JNM Football
United Kingdom
About 4 hours using the app
Loop Solutions Inc replied July 8, 2022

Thank you for the recommendation! Such reviews keep us going!
Happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Thanks,
Team Loop

August 29, 2024

Très content de l'application et de son support ! Il y a beaucoup de fonctionnalité disponible et c'est parfaitement fonctionnel.

LABORATOIRES VINCI
France
2 months using the app
Loop Solutions Inc replied September 2, 2024

Merci beaucoup pour votre retour positif ! Nous sommes ravis que l'application et notre support répondent à vos attentes. N'hésitez pas à nous contacter pour toute assistance supplémentaire! :)