Reviews (622)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and revenue through effective loyalty programs. They praise its user-friendly interface, customizable features, and seamless integration with platforms like Klaviyo and Shopify. The robust analytics dashboard is particularly appreciated. Exceptional customer support is noted, with an efficient onboarding process and proactive service from the support team, enhancing both functionality and user experience.

September 27, 2019

Been using Loyalty Lion for over 4 years and its the best program. Their support is the best! Always going the extra mile!

Feuille Luxury
Canada
Over 4 years using the app
May 10, 2021

Hannah and Ellie were so helpful in onboarding our new team. While this was not our first walkthrough, they spared no detail and went above and beyond in suggesting ways we could improve our current set-up.

Sasha's Fine Foods
Singapore
Over 4 years using the app
LoyaltyLion replied May 10, 2021

Thank you so much for taking the time to leave us this lovely review, I'll make sure to pass on your kind words to Hannah, Ellie, and the LoyaltyLion team!🦁💜

September 20, 2022

We love Loyalty Lion and love the support we've received from their team. Aisha, Abi and our main contact, Ellie, have all been so helpful in answering any questions we have in a timely manner. Since we've been driving so much revenue from our referral program through Loyalty Lion, we recently decided to revamp our rewards program to further incentivize our top loyalists with Loyalty Lion's tiered program. We have nothing but great things to say about Loyalty Lion and their amazing support team!

Aventon Bikes
United States
Over 4 years using the app
LoyaltyLion replied September 20, 2022

We’re so happy to hear you're having a great experience with LoyaltyLion Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and please let us know if there is anything else we can do!

June 22, 2021

This app works great! Customer support is amazing and we have no issues whatsoever! Highly recommended!

CSG Store
United States
About 4 years using the app
LoyaltyLion replied June 30, 2021

Thank you for leaving us a review! 💜 We are really happy to hear you're enjoying the app and I'll pass on your lovely words to our Support team.

December 1, 2020

Great app that our customer love. Also great customer service, always ready to help out when you have an issue.
Highly recommended!

Jerry America
Italy
About 4 years using the app
LoyaltyLion replied December 14, 2020

Thank you for your lovely review! 💜 We love to hear that our Support Team are providing the best support possible and are happy that your customers are loving the loyalty program 😊

August 18, 2022

Loyalty Lion has been a key factor in my retention program and has allowed us to market to potential and returning customers in different creative ways each month. Customer service has always been super helpful in answering all my questions and trying to find a solution if I have a hangup or request.

Tradlands
United States
About 4 years using the app
LoyaltyLion replied September 20, 2022

It’s great to hear that you had a positive experience at . Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know.

January 21, 2019

Amazing app !! Me encantaría que se pudiera hacer mas cosas acerca del diseño y así seria mas personal

John Henry Mx
Mexico
Almost 4 years using the app
July 25, 2018

A great app for Customers and Store Owners. Good support from Loyalty Lion to help with configuration & onboarding.

Vsavi Cbd E Liquid
United Kingdom
Almost 4 years using the app
December 4, 2019

The LoyaltyLion integration is really coming together on our site with the help of the LoyaltyLion team. They are eager to answer our questions and assist in any way they can. We're excited to increase our referrals and customer loyalty with this program. We are on the right track and Magda specifically has been a key component. Thanks all!

SleepPhones
United States
Almost 4 years using the app
January 5, 2021

I have been using this app for quite sometime. My customers find it pretty easy to use and obtain their vouchers. The support team is very quick and friendly. There are so many great features on this app that it's really worth getting into!

Peace of Cloth
United States
Almost 4 years using the app
LoyaltyLion replied January 14, 2021

Hi Peace of Cloth team, thanks so much for your review! We're really glad your customers are enjoying the program and that you're enjoying all of our features 💜