Reviews (632)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and retention, noting its user-friendly interface and customizable features like emails and rewards. They appreciate the seamless integration with platforms like Klaviyo and the detailed analytics dashboard, which helps understand customer behavior. The onboarding process is smooth, and the customer service team is praised for their responsiveness and professionalism, contributing to increased business revenue.

January 7, 2015

Really great app! Our customers love it.

Lorem Cosmetics
United States
About 2 years using the app
July 2, 2014

These guys are constantly evolving this app for the better. It has an amazing new design and some great new features. The long term benefits of this app to store owners is huge!

OneWiseMac
United Kingdom
Almost 2 years using the app
August 26, 2014

This app has been fantastic so far, you really need to grab it while it is being promised for $19.95 a month forever for shopify customers.

Their customer service replies are superb and I am more than willing to wait anxiously for the facebook functionality and other features.

There is a little question mark? at the bottom left of the app where you can contact support - it lets you vote on ideas to come - very clean and fun interface

This page here http://feedback.loyaltylion.com/forums/217155-feature-requests also shows the requested features and their progress.

I highly recommend these guys.

Low Carb Canada
Canada
Almost 2 years using the app
October 29, 2014

We highly recommend LoyaltyLion! It's very easy to use, powerful and works perfect. The design is neat, clean and easy to adjust. Our customers love it and so do we. Keep up the good work. Totally worth 5 stars! Thank you.

Applepiepieces
Netherlands
Over 1 year using the app
April 30, 2015

Integrating our website with Loyalty Lion was an absolute breeze; Charlie and his team were really on the ball with our needs and expectations. The concept itself is a perfect tool for us, rewarding our loyal fans and encouraging customer engagement.

GREMLINS COLLECTION OUT NOW
United Kingdom
About 1 year using the app
July 1, 2014

Have been using it for almost 2 months and still using it. What i like about this app is the layout is very neat and it is user-friendly for both seller and consumers. Great features and there's always improvements. Besides that, the staff is always very helpful and open to feedback for new enhancement. Furthermore, they do have plans (without limiting the features) which cater for small businesses. Thumbs up!

Roundeworld
Singapore
11 months using the app
October 7, 2014

First and foremost, I have to say, their customer service is simple AMAZING, they respond to emails super quick and provide guidance when needed.

The program is good for us because the customization is brilliant – you can use all your store colours and it integrates beautifully! With the other apps that I tried, they stuck out, (wish I’d found this sooner and not wasted time) and it wasn’t a good customer experience. The set up process is super simple and takes no time at all!

The customers do keep coming back – now I’m just excited to see what new things are going to come soon!

5 starts - definitely recommend LoyaltyLion!

Luxzari
United Kingdom
11 months using the app
August 21, 2014

Customers started using our loyalty program immediately. Also, the LotaltyLion support team has been very responsive. Great App. Thanks LoyaltyLion!!!

TikiMan Store
United States
9 months using the app
December 18, 2023

Happy with the results so far! The support team was very helpful throughout the whole onboarding process and were quick to answer any questions we had.

Montreal Weights
Canada
3 months using the app
LoyaltyLion replied January 23, 2024

Thank you for taking the time to share your review, our fabulous support team is always here to help!

November 26, 2015

Great loyalty app! Everything works smoothly and easy to install.
Especially their price plan is based on sales volume and this is what I was looking for.
Other loyalty app is based on the number of customers and many customers just list their name even without making account. So I reached over 1000 customers without enough sales volume. For other app, I have to pay $59 with 2000 customers which can be reached quickly.
I heard they are working on to add 'reward for product reviews' function. That's most of apps doesn't support.

Zen Tea Life
Canada
Over 8 years using the app