Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for its customizable loyalty programs, which integrate seamlessly with Shopify and Klaviyo. They appreciate the ability to create a personalized Rewards landing page, trigger emails, and enhance customer engagement. The app is praised for boosting repeat purchases, customer lifetime value, and revenue. Its onboarding process is smooth, with a supportive team, and its customer service is highly responsive. Merchants find the reporting and analytics tools helpful for tracking program success. The app's ease of redeeming rewards, handling of international rewards programs, and currency conversion are also appreciated. The integration with Klaviyo and the ability to reward customers without always giving out monetary discounts are seen as significant advantages.

December 4, 2018

So far we're really happy with the Loyalty Lion app. It was easy to set-up, and the support provided by the team has been excellent. We've only recently launched so are holding out to see the return but we're confident it's coming!

Bakedin
United Kingdom
About 5 years using the app
March 17, 2023

We have used Loyalty Lion for many years and are very happy with the outcomes. Super thankful for the great customer service provided by our CSM Hannah.

The Pulse Boutique
United States
About 5 years using the app
LoyaltyLion replied March 19, 2023

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!

October 23, 2016

Set up was very easy! I was able to customize to match our site's theme. So far very pleased and am very excited to have this rolled out for our customers!

-Minted Method Shop

Minted Method Shop
United States
Almost 5 years using the app
February 27, 2023

great support
good app

has been of great benefit to our business and activity

easy to use

MIZCHI Pretty Small Shoes
United Kingdom
Almost 5 years using the app
LoyaltyLion replied February 28, 2023

We are happy to hear that our team provided you with excellent service. I’ll make sure that they receive your feedback. I’m sure it will make their day!

Edited December 21, 2023

We have now been with Loyalty Lion for 5+ years, our Account manager Vicky is always super helpful and knowledgeable about how we can grow and improve the service.

Looking forward to what is to come this year!

Never Fully Dressed
United Kingdom
Over 4 years using the app
LoyaltyLion replied June 23, 2020

Hi Never Fully Dressed,

Thank you for the review! It is great to hear about your onboarding experience and I will be sure to forward your kind words to the Customer Success team.

Thanks,

Caitlin

April 12, 2018

It makes what it says. Super cool program to engage with my clients

Wash Comics
Spain
Over 4 years using the app
July 29, 2019

¡GREEAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAT APP!

Tejemania
Mexico
Over 4 years using the app
September 27, 2019

Been using Loyalty Lion for over 4 years and its the best program. Their support is the best! Always going the extra mile!

Feuille Luxury
Canada
Over 4 years using the app
May 10, 2021

Hannah and Ellie were so helpful in onboarding our new team. While this was not our first walkthrough, they spared no detail and went above and beyond in suggesting ways we could improve our current set-up.

Sasha's Fine Foods
Singapore
Over 4 years using the app
LoyaltyLion replied May 10, 2021

Thank you so much for taking the time to leave us this lovely review, I'll make sure to pass on your kind words to Hannah, Ellie, and the LoyaltyLion team!🦁💜

June 22, 2021

This app works great! Customer support is amazing and we have no issues whatsoever! Highly recommended!

CSG Store
United States
About 4 years using the app
LoyaltyLion replied June 30, 2021

Thank you for leaving us a review! 💜 We are really happy to hear you're enjoying the app and I'll pass on your lovely words to our Support team.