Reviews (632)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and retention, noting its user-friendly interface and customizable features like emails and rewards. They appreciate the seamless integration with platforms like Klaviyo and the detailed analytics dashboard, which helps understand customer behavior. The onboarding process is smooth, and the customer service team is praised for their responsiveness and professionalism, contributing to increased business revenue.

February 27, 2023

great support
good app

has been of great benefit to our business and activity

easy to use

MIZCHI Pretty Small Shoes
United Kingdom
Almost 5 years using the app
LoyaltyLion replied February 28, 2023

We are happy to hear that our team provided you with excellent service. I’ll make sure that they receive your feedback. I’m sure it will make their day!

Edited June 4, 2024

Loyalty Lion made it super easy to kickstart our loyalty program! Setting up our loyalty program was super simple, even for beginners. We've noticed a significant improvement in customer retention since we started. The customizable rewards keep our customers coming back, and the user-friendly interface makes it a breeze to manage.

TRAPO® Car Mat Malaysia
Malaysia
Almost 5 years using the app
Edited December 21, 2023

We have now been with Loyalty Lion for 5+ years, our Account manager Vicky is always super helpful and knowledgeable about how we can grow and improve the service.

Looking forward to what is to come this year!

Never Fully Dressed
United Kingdom
Over 4 years using the app
LoyaltyLion replied June 23, 2020

Hi Never Fully Dressed,

Thank you for the review! It is great to hear about your onboarding experience and I will be sure to forward your kind words to the Customer Success team.

Thanks,

Caitlin

April 12, 2018

It makes what it says. Super cool program to engage with my clients

Wash Comics
Spain
Over 4 years using the app
July 29, 2019

¡GREEAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAT APP!

Tejemania
Mexico
Over 4 years using the app
September 27, 2019

Been using Loyalty Lion for over 4 years and its the best program. Their support is the best! Always going the extra mile!

Feuille Luxury
Canada
Over 4 years using the app
May 10, 2021

Hannah and Ellie were so helpful in onboarding our new team. While this was not our first walkthrough, they spared no detail and went above and beyond in suggesting ways we could improve our current set-up.

Sasha's Fine Foods
Singapore
Over 4 years using the app
LoyaltyLion replied May 10, 2021

Thank you so much for taking the time to leave us this lovely review, I'll make sure to pass on your kind words to Hannah, Ellie, and the LoyaltyLion team!🦁💜

September 20, 2022

We love Loyalty Lion and love the support we've received from their team. Aisha, Abi and our main contact, Ellie, have all been so helpful in answering any questions we have in a timely manner. Since we've been driving so much revenue from our referral program through Loyalty Lion, we recently decided to revamp our rewards program to further incentivize our top loyalists with Loyalty Lion's tiered program. We have nothing but great things to say about Loyalty Lion and their amazing support team!

Aventon Bikes
United States
Over 4 years using the app
LoyaltyLion replied September 20, 2022

We’re so happy to hear you're having a great experience with LoyaltyLion Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and please let us know if there is anything else we can do!

June 22, 2021

This app works great! Customer support is amazing and we have no issues whatsoever! Highly recommended!

CSG Store
United States
About 4 years using the app
LoyaltyLion replied June 30, 2021

Thank you for leaving us a review! 💜 We are really happy to hear you're enjoying the app and I'll pass on your lovely words to our Support team.

December 1, 2020

Great app that our customer love. Also great customer service, always ready to help out when you have an issue.
Highly recommended!

Jerry America
Italy
About 4 years using the app
LoyaltyLion replied December 14, 2020

Thank you for your lovely review! 💜 We love to hear that our Support Team are providing the best support possible and are happy that your customers are loving the loyalty program 😊