Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for its customizable loyalty programs, which integrate seamlessly with Shopify and Klaviyo. They appreciate the ability to create a personalized Rewards landing page, trigger emails, and enhance customer engagement. The app is praised for boosting repeat purchases, customer lifetime value, and revenue. Its onboarding process is smooth, with a supportive team, and its customer service is highly responsive. Merchants find the reporting and analytics tools helpful for tracking program success. The app's ease of redeeming rewards, handling of international rewards programs, and currency conversion are also appreciated. The integration with Klaviyo and the ability to reward customers without always giving out monetary discounts are seen as significant advantages.

June 11, 2020

This is a great app that is easy to use and works perfectly with our store! We'd highly recommend it to anyone looking for a loyalty/rewards scheme app. The customer service team are amazing and always on hand to help with any queries. Big thank you to Laurence who has been extremely helpful and kind.

Love from the Magnum Tattoo Supplies Team

magnumtattoosupplies
United Kingdom
Over 3 years using the app
LoyaltyLion replied June 11, 2020

Thank you so much for your review, we love hearing your feedback! I will be sure to pass your kind words onto Laurence. Thanks again, Caitlin

January 7, 2021

Been using LoyaltyLion for 3 years now and I love it! Their customer service is always top-notch! Great App!

FATCO Skincare Products
United States
Over 3 years using the app
LoyaltyLion replied January 14, 2021

Thanks so much for your lovely review! 💜 We're so happy to hear such positive feedback about our Customer Service. Here's to another fantastic 3 years of loyalty 😊

August 20, 2014

LoyaltyLion is a nice clean and simple rewards program.
The set up was amazing, especially compared with SLoyalty which had taken me hours to figure out.
It’s also very affordable, I can’t recommend it more!

Bettys Consignment
Canada
Over 3 years using the app
Edited August 13, 2020

We've been really pleased with LL so far. Easy to use & great customer service, we would definitely recommend! Daniel & Ellie were especially helpful, thank you!

Better Nature
United Kingdom
Over 3 years using the app
LoyaltyLion replied August 13, 2020

Thanks for the great review! I'm glad to hear that you have found the platform easy to use and I'll forward your kind words about Daniel and Ellie to the team. 😄

October 4, 2021

Very good customer support when it came to revising something I d done on the site, thanks so much.

Health Emporium
United Kingdom
Over 3 years using the app
April 3, 2023

Great experience! Easy to integrate and use. I love the Loyalty Lion team, they are professional, responsive and so helpful. Highly recommend!

Skinny Mixes
United States
About 3 years using the app
LoyaltyLion replied April 3, 2023

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know.

December 12, 2014

very supportive crew and help you sort out the technical problem as possible as they can. easy to use and highly recommended! would like to see the reminder email function being provided asap!

AbuCare Limited
Hong Kong SAR
Over 3 years using the app
September 7, 2016

I have 3 online stores and we did a lot of research to find the best loyalty program.

Here are the reasons we are very happy with Loyalty Lion
- Efficient and stable platform
- Great support team
- They are coming with new features all the time

I highly recommend this app.

Detoxmarket
United States
About 3 years using the app
May 1, 2018

the perfect way to give your store an edge over competitors, with great onboarding support and awesome features!

Ilovegrowingmarijuana
Netherlands
About 3 years using the app
Edited January 31, 2019

This is a very in depth loyalty program with awesome features for small businesses including customer segmenting tiers, referral programs, an in depth rewards program as well as many integrations. Surely at first you will find you are paying for every little feature, but upgrading to their small business plans isn't too daunting considering the revenue it can generate when leveraged properly. Very much recommended!

Herbaly
Canada
About 3 years using the app