Reviews (632)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and retention, noting its user-friendly interface and customizable features like emails and rewards. They appreciate the seamless integration with platforms like Klaviyo and the detailed analytics dashboard, which helps understand customer behavior. The onboarding process is smooth, and the customer service team is praised for their responsiveness and professionalism, contributing to increased business revenue.
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The app has been a wonderful addition to our company. Duraan was very helpful and knowledgeable. Perfect Customer Service!
Thank you for your great review! We will pass this on directly to Duraan
Terrible support. Constant user issues and no one ever gives me a straight answer or are they even easy to get in touch with. Plus, the integrations they say they have are actually quite limited, and most require additional payment tier to use.
Hi Safari Ltd,
A member of our support team has reached out to help - we'd love to resolve these points with you.
Thanks
Great support and on-boarding process for a top-tier loyalty program. Integrates nicely into the site with minimal effort. Totally intuitive so customers have seamlessly started using the program without much of an effort. We just started our first double-points event and the response is nice!
Thanks so much for taking the time to leave us this wonderful review! We're so happy to hear you're loving the loyalty program and making the most of what it has to offer 🎉
Amazing customer service team to help you through your requests and issues. Overall a good app, just wish that the app could have more automated features and a better experience over the POS system.
This is a great app that is easy to use and works perfectly with our store! We'd highly recommend it to anyone looking for a loyalty/rewards scheme app. The customer service team are amazing and always on hand to help with any queries. Big thank you to Laurence who has been extremely helpful and kind.
Love from the Magnum Tattoo Supplies Team
Thank you so much for your review, we love hearing your feedback! I will be sure to pass your kind words onto Laurence. Thanks again, Caitlin
Been using LoyaltyLion for 3 years now and I love it! Their customer service is always top-notch! Great App!
Thanks so much for your lovely review! 💜 We're so happy to hear such positive feedback about our Customer Service. Here's to another fantastic 3 years of loyalty 😊
This app is very helpful but there are some limitations. Our company has a variety of brands, but we are only able to integrate one for all.
Thank you so much for your feedback. If you would like to discuss this further with our team, please reach out to support@loyaltylion.com and we would be more than happy to help🙂
Great experience with LoyaltyLion, team is super reactive.
Thank you for taking the time to share your review, our customer success team is always on hand to help!
We've been really pleased with LL so far. Easy to use & great customer service, we would definitely recommend! Daniel & Ellie were especially helpful, thank you!
Thanks for the great review! I'm glad to hear that you have found the platform easy to use and I'll forward your kind words about Daniel and Ellie to the team. 😄
Very good customer support when it came to revising something I d done on the site, thanks so much.