Reviews (632)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and retention, noting its user-friendly interface and customizable features like emails and rewards. They appreciate the seamless integration with platforms like Klaviyo and the detailed analytics dashboard, which helps understand customer behavior. The onboarding process is smooth, and the customer service team is praised for their responsiveness and professionalism, contributing to increased business revenue.

November 24, 2022

Seamless onboarding from Jonny and a very intuitive platform to use. Looking forward to seeing some great results!

mahabis slippers – footwear for time well spent
United Kingdom
Almost 2 years using the app
LoyaltyLion replied November 30, 2022

Your review made our day! We’ve passed your comments on to our team so they can enjoy the good vibes too. Comments like yours make our work worthwhile. We love that you enjoy using LoyaltyLion and found the platform easy to use. We couldn’t provide the service that we do without great customers like you! Thanks for choosing us to deliver Loyalty to your customers, we can’t wait to help you again!

November 8, 2022

Onboarding was great and easy. We set it up for all our 6 websites.
We are at the beginning of our journey together but we see some customers already signing in

Yourdecoration.nl
Netherlands
Over 1 year using the app
LoyaltyLion replied November 30, 2022

Thanks so much for your review, we love getting feedback about our product and take pride in our customer service. Please get in touch if there is anything else we can do to make your day.

September 12, 2023

Our Account Manager, Hannah, has just conducted a thorough QBR - outlining performance since launching the programme and ways we can improve our success. I look forward to seeing performance ramp up over the coming months when we move into our second quarter, and see the impact the programme has on LTV.

Peachy Den
United Kingdom
Over 1 year using the app
LoyaltyLion replied October 17, 2023

Thank you for taking the time to share your feedback. We are happy to hear that Hannah has provided you with meaningful insights and advice, and we look forward to seeing the positive impact this will have on the performance of your loyalty program.

June 2, 2016

Great loyalty app, easy to use.

Pacifieronline
United States
Over 1 year using the app
February 19, 2021

The onboarding process was so smooth. I was given action items and we will be able to launch our Loyalty Program in no time. I truly think this program will generate a lot of revenue and keep our VIPs super engaged.

Little English
United States
Over 1 year using the app
LoyaltyLion replied February 23, 2021

Thank you for taking the time to leave us a review 💜 We're so pleased to hear that you had such a positive onboarding experience with us!

April 3, 2023

Just launched our program and it was surprisingly easy. Our Loyalty Lion onboarding manager Jonathan McCarthy went above and beyond and provided more help and resources than we even needed. So far so good! We'll see how well it augments our profits in a few months from now but so far it's been easy, seamless with shopify, and our customers haven't had too many CS issues. Thanks Loyalty Lion!

Mett Naturals
United States
Over 1 year using the app
LoyaltyLion replied April 17, 2023

We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Jonathan receives the recognition they deserve. Thank you again, have a great day!

December 14, 2017

This is such a simple and straightforward app to integrate and use! The reporting makes it easy to measure the ROI for each loyalty option, in addition to which you can easily change those you want. I've only been using it for a month or so, but I would already highly recommend :)

Shop Curly Sue
Germany
Over 1 year using the app
March 8, 2021

Loyalty Lion has all the required features to run a successful Loyalty program. The on-boarding is smooth and the team provides great support to figure out the right program for your store.

RhinoShield India
India
Over 1 year using the app
LoyaltyLion replied March 19, 2021

Thank you so much for taking the time to write these lovely words about LoyaltyLion and our team💜. We are looking forward to watching your program become a success!⭐️

September 22, 2016

So Excited to try out this loyalty program. I have heard many awesome things about this app!

Nolarae Boutique
United States
Over 1 year using the app
February 20, 2020

The support team is great and have really helped us make the most of the available functionalities.

Your Super
United States
Over 1 year using the app