Reviews (473)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this rewards program for enhancing customer engagement and retention. It's user-friendly, integrates seamlessly with tools like Klaviyo and Recharge, and offers extensive customization. The onboarding process is smooth, and customer support is responsive. Features such as loyalty tiers and gamification are particularly valued. Merchants report immediate benefits like increased order values and stronger brand loyalty, attracting and retaining customers effectively.
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We have enjoyed working with Loyalty Lion and the ROI we have already seen on this project. Our customers online & in-store are loving this campaign and we look forward to watching it grow. We're always looking for ways to nurture our customers & LL has made this so easy.
Thank you for the wonderful review! We’re thrilled to hear that your customers are enjoying the campaign both online and in-store, and it’s fantastic that you’re already seeing a great ROI. We’re excited to see how your program continues to grow, and we’re always here to support you going forward!
Reya and the entire LoyaltyLion team have been an absolute joy to work with. We are so happy with how this app and platform is working for us and we can't wait to watch our program grow!
Thanks for the fantastic review! We’re pleased to hear that you’ve had such a great experience working with Reya and the entire LoyaltyLion team. It’s wonderful to know that the platform is working well for you, and we’re excited to see your program grow. If there’s anything else we can do to support you along the way, don’t hesitate to reach out, we’re here to help!
Our experience with LoyaltyLion has been great! Sammy and Jason were incredibly helpful during onboarding, making the process positive and efficient. The platform's features are robust and have allowed us to maximize the value of the new program and see the positive results quickly. Their team is impressively quick to action, ensuring we had everything we needed for a smooth and successful launch. We’re excited to continue using LoyaltyLion and highly recommend them to anyone looking for a reliable and responsive partner!
Thank you so much for the positive review! We’re thrilled to hear that Sammy and Jason were able to support you during onboarding and help make the process smooth and efficient. It’s great to know that the platform’s features are already delivering positive results for you. We’ll be sure to share your kind feedback with them. We’re excited to continue supporting your success with LoyaltyLion. Thanks again for recommending us!
We've been using LoyaltyLion for a while now and recently went through another round of onboarding support — their customer service continues to be top-notch! The team was incredibly helpful, responsive, and patient in walking us through setup and strategy. It's clear they genuinely care about helping brands succeed. If you're looking to build a strong loyalty program on Shopify, LoyaltyLion is a solid choice with fantastic support to back it up. Highly recommend!
Thank you for your fantastic review! We're so pleased to hear that your experience with our customer service continues to exceed expectations. We truly care about helping brands succeed, and we’re thrilled to see the positive impact LoyaltyLion has had on your loyalty program. Thanks again for recommending us, and if you ever need anything else, we’re always here to help!
We can’t say enough amazing things about Reya! From the very start, she brought such incredible energy to our onboarding process, making what could have been a complex setup across our three sites feel seamless. Despite the time difference between the UK and LA, she was always available, responsive, and willing to help whenever we needed her. No matter the hour, Reya showed up with a positive attitude and a genuine commitment to making sure everything ran smoothly. Her constant communication, patience, and expertise made all the difference. She truly went above and beyond for us, and we’re so grateful for her dedication. If you get the chance to work with Reya, consider yourself lucky—she’s simply the best!
Thank you so much for your kind words! We’re absolutely thrilled to hear that Reya was able to make the onboarding process smooth and seamless across your three sites. We’ll be sure to pass along your glowing feedback to her. If you ever need anything else, we’re always here to help!
Recently signed up to the paid version after using the free basic packaging for over 12 months. Reya helped set everything up & responds instantly to any questions I have. Managed to go live within 24 hours. Great Service. Would definitely recommend.
Thanks so much for your review! We're so glad to hear that Reya was able to get everything set up so quickly and provide the support you needed, we’ll be sure to pass that on to her. It’s great to know you were able to go live within 24 hours! We're excited to see your program grow and are always here if you need anything.
Fantastic app all round! Does exactly what it says on the tin and Reya was super quick and easy to work with, our onboarding with her was super easy and enjoyable!
Thank you for the fantastic review! We’re so glad to hear that the program is delivering exactly what you need and that your onboarding experience with Reya was smooth and easy. We’ll be sure to pass on your kind words to her! If you ever need anything else, we’re always here to help.
We've recently relaunched the program and the support we received was excellent. Responses were timely and a few issues we experienced were solved very quickly. Sathiya was super quick and efficient at supporting us in the process :)
Thank you so much for the great review! We’re pleased to hear that your program relaunch went smoothly and that Sathiya was able to assist you with this quickly. If there’s anything else we can do to support you moving forward, don’t hesitate to reach out!
Smooth and easy migration! Freya helped us out by answer all my questions, even the most tedious ones.
Thank you for the lovely feedback! We're so glad to hear your migration went smoothly and that Freya was able to support you every step of the way. We’re excited to continue supporting you as your program grows!
LoyaltyLion has been a game-changer for our CBD & supplement brand, Provacan, providing exceptional client support and advanced customisation options for a seamless loyalty experience. From initial conversations to onboarding and post-launch support with Lewis and Reya, their team went above and beyond to ensure we maximised the program’s value. Migration from our previous provider was smooth, integrations with tools like Yotpo, Recharge, and Klaviyo were hassle-free, and we received valuable insights and guidance on structuring points and rewards. The ability to offer loyalty tiers based on lifetime value, including subscriber status, has significantly enhanced our customer engagement. While some design limitations exist, and certain features require refinements, LoyaltyLion’s continuous improvements and commitment to client feedback make it an outstanding choice for a truly custom and high-performing loyalty program.
Thank you so much for your thoughtful and detailed review! We're delighted to hear that LoyaltyLion has made such a positive impact on your loyalty strategy. It's fantastic to know Lewis and Reya were able to support you every step of the way, we’ll be sure to pass along your kind words to them. We're excited to see how your program continues to grow and deliver results!