Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for its customizable loyalty programs, which integrate seamlessly with Shopify and Klaviyo. They appreciate the ability to create a personalized Rewards landing page, trigger emails, and enhance customer engagement. The app is praised for boosting repeat purchases, customer lifetime value, and revenue. Its onboarding process is smooth, with a supportive team, and its customer service is highly responsive. Merchants find the reporting and analytics tools helpful for tracking program success. The app's ease of redeeming rewards, handling of international rewards programs, and currency conversion are also appreciated. The integration with Klaviyo and the ability to reward customers without always giving out monetary discounts are seen as significant advantages.

September 19, 2019

Super helpful staff and very responsive to any questions. The app might take a little exploration to fully understand but it is a very powerful tool. I highly recommend it!

Mutt Pack Outfitters
United States
7 months using the app
LoyaltyLion replied September 27, 2019

Thanks for the great review! Glad to hear that you have had a good experience with our Customer Success team :)

April 22, 2019

Works great! Easily installed. The first app that I didn't need help with. Fingers crossed that it actually helps with sales now.

Victorian Rose Needlearts
United States
7 months using the app
LoyaltyLion replied April 23, 2019

Glad you're set up and ready to go - good luck!

Edited March 26, 2019

Just a great app, so easy to use and very straightforward. Free plan is generous and means they have a customer for life here. Works great if you have a lot of return customers. Only downside is that you can't exclude more than one product category from earning points. If there was more control there, this would be the perfect product.

UPDATE! - just got an email from customer services who explained how I could do the one thing that I thought I couldn't in the review above. Just awesome guys, thank you so much - Loyalty Lion is now perfect!

Foundry Coffee Roasters
United Kingdom
7 months using the app
LoyaltyLion replied April 16, 2019

Glad we could solve that last outstanding concern for you, and thanks for the lovely words!

September 21, 2016

Great program, really turned around my numbers for continuous customers. Highly recommended and easy to use

Plugandbroker
United States
7 months using the app
Edited October 28, 2018

this app was so easy to set up and my XLR8 riders are already using it. Thank you 100% recommend. Well done

XLR8
Australia
7 months using the app
September 13, 2018

Very happy using LoyaltyLion to drive retention. The app works smoothly and is easy to customize. Been very pleased with their support team as well. Huge plus to utilize Flow with it. 5 stars all day.

Perfect Keto
United States
7 months using the app
Edited November 10, 2020

Great app, very good overall service. Helps you retain and engage clients in an exceptional manner..

Sokobox
Chile
6 months using the app
LoyaltyLion replied November 16, 2020

Thank you so much for your review 😊. We are really happy to hear that you are seeing positive results retaining and engaging clients with LoyaltyLion🦁

October 20, 2020

I'm loving the app and all the possibilities it has opened up! The onboarding process was very thorough and the customer service with all my questions has been outstanding. Thank you!

Baby Bow Club
Australia
6 months using the app
LoyaltyLion replied October 28, 2020

Thank you so much for your lovely words about LoyaltyLion and our team🦁. We really appreciate you taking the time to leave this feedback💜

July 22, 2016

We have just signed up for this app and so whilst we haven't yet experienced the full power of the loyalty program, we can comment on the amazing team at LoyaltyLion. The team have bent over backwards to help us and we couldn't be happier!

Noc Noc Wooden Toys
Australia
6 months using the app
September 23, 2018

Love it so far.... just downloaded it and looking forward to using it.........................................

Donata Skinfood
United States
6 months using the app