Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for its customizable loyalty programs, which integrate seamlessly with Shopify and Klaviyo. They appreciate the ability to create a personalized Rewards landing page, trigger emails, and enhance customer engagement. The app is praised for boosting repeat purchases, customer lifetime value, and revenue. Its onboarding process is smooth, with a supportive team, and its customer service is highly responsive. Merchants find the reporting and analytics tools helpful for tracking program success. The app's ease of redeeming rewards, handling of international rewards programs, and currency conversion are also appreciated. The integration with Klaviyo and the ability to reward customers without always giving out monetary discounts are seen as significant advantages.

May 20, 2021

We have just started using Loyalty Lion. The onboarding so far was very easy and Mags from Loyalty Lion has been very helpful. We are now looking forward to the first results with Loyalty Lion.

Tales and Tails GmbH
Germany
5 months using the app
LoyaltyLion replied May 26, 2021

Thank you for taking the time to leave us a review 💜 We're happy to hear you've had such a positive experience with LoyaltyLion so far and will pass on your kind words to Mags 🦁

April 25, 2019

We needed a seamless integration looking at loyalty reward options for our customer site with Limited Run Games. Their account and support team was on point helping with integration, coaching, and general correspondence.

Ultimately, we decided a loyalty program for our site our customer base was ideal at the time- but that didn't reflect at all on the quality of their platform as we feel it was top notch and very easy to use.

If we decide to go back to one- we would certainly come back to Loyalty Lion. Would definitely recommend : )

Limited Run Games
United States
5 months using the app
June 12, 2016

I have just completed setting this up for my store www.FanExtras.com and the setup wizard was seamless, it took me step by step and included many screen shots in order for me to easily and quickly setup Loyalty Lion.

Fanextras
United States
5 months using the app
October 13, 2016

We have recently started using Loyalty Lion. Really impressed with the fast and professional help we have had from your support team!

Edesiadev
New Zealand
5 months using the app
September 30, 2021

Our onboarding process was well organized and we had a good start with the program. In case of any quesions we get quick and competent support. LoyaltyLion is easy to use and I also find the help articles very detailed and helpful.

happybrush
Germany
5 months using the app
April 17, 2019

Great experience, great tool, great people. Easy onboarding process with knowledgeable reps and easy to use interface. Will require an HTML skills to update automatic emails, but if you're engaging customers through email already you'll be fine. 5/5, would use again.

Skinny & Co. Coconut Oil
United States
5 months using the app
LoyaltyLion replied April 17, 2019

Thanks for the kind words - glad you were able to get up and running easily. Good luck with the program!

November 10, 2020

Good app to engage a community. The free plan offers points to customers after purchase, for visiting your site and for creating an account. This is enough to start building customer loyalty in the first place. Then there are many possibilities to improve the program by paying and I think the costs can be amortized very quickly depending on the strategy. Very easy to use app. Responsive and very pleasant customer service. Thank you Hannah.

Poker-access
France
5 months using the app
LoyaltyLion replied November 20, 2020

Thank you for taking the time to leave us this lovely review! We are so happy that you are making the most of LoyaltyLion 🦁 I will pass on your kind comments to Hannah and the rest of the team💜

June 14, 2018

Very happy with Loyalty Lion! Set-up and installation was super easy! The Loyalty Lion staff are very responsive and easy to work with. App is easy to manage and our customers love it.

Apex Sports
United States
5 months using the app
September 20, 2016

Great product! We've been looking for something like this as a small business.

We Are Soccer Inc
Canada
5 months using the app
August 24, 2017

Mr. Bishop was very patience and great to work with.

818 Skincare Studio
United States
5 months using the app