Reviews (624)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and revenue through effective loyalty programs. They praise its user-friendly interface, customizable features, and seamless integration with platforms like Klaviyo and Shopify. The robust analytics dashboard is particularly appreciated. Exceptional customer support is noted, with an efficient onboarding process and proactive service from the support team, enhancing both functionality and user experience.

March 11, 2021

Very excited to start using Loyalty Lion for our customers! Michael and Hannah have both been excellent for helping us set up our rewards system and we couldn't be happier.

FurlsCrochet
United States
Over 1 year using the app
LoyaltyLion replied March 19, 2021

Thank you so much for this review! I will pass on your lovely words to Michael, Hannah & the team at LoyaltyLion.💜

October 19, 2020

This app has been great for us. We have 4 brick and mortar shops and an online shop. The team helped us figure out how to set this up. Once a quarter they reach out and offer ways to better our return and customer experience. Plus, their customer service is fantastic.

Spirits and Spice
United States
Over 1 year using the app
LoyaltyLion replied October 28, 2020

We are so glad to hear that you are enjoying LoyaltyLion and are finding our services beneficial to your business 😀

September 9, 2021

We did quite a bit of diligence on Shopify-integrated loyalty platforms, and Loyalty Lion was the standout choice in the end. The platform is robust, the integration was smooth, and the team has been great. Onboarding was simple, and we were well-supported any time we had issues or questions arise.

Corro
United States
Over 1 year using the app
Edited July 4, 2017

We're very happy that we've combined the Shopify Review app with Loyalty Lion so as to award points for reviews. It's easy for us to publish the fantastic reviews we get and customers love getting extra points for sharing their experience. Happy people all round :)

Simplicite 2
Australia
Over 1 year using the app
March 11, 2021

Absolutely love this app! Love being able to reward my customers when they shop with my company! Super easy to use on both ends!

Iazzetti Home Scents
United States
Over 1 year using the app
LoyaltyLion replied March 19, 2021

We are so happy to hear you're loving LoyaltyLion and the functionality we provide⭐️ Thanks so much for leaving us a review😀

September 16, 2016

Easy to setup and use, thank you so very much for this service!! <3

Everascending
United States
Over 1 year using the app
December 22, 2021

We used this platform to launch the first version of our Rewards Program. With the great onboarding process and support we were able to go live really fast. A few functionalities had to be custom made, however it was fairly easy and didn't delay the launch target date.

Tupperware MX
Mexico
Over 1 year using the app
April 16, 2019

Setting up and customizing was made a lot easier with the help of Kasia and the team at Loyalty Lion. There are so many features and integrations on this platform, and we're so excited to see the difference this makes on our store!

grace & stella
United States
Over 1 year using the app
LoyaltyLion replied April 17, 2019

Glad we were able to help you get started - we're looking forward to seeing the results too! Please do let us know if you need anything else :)

October 21, 2016

After considering and experimenting with Sweet Tooth and Swell, which were somewhat inflexible and overpriced, we're glad we found LoyaltyLion. The program and integration flexibility is stellar, the pricing model promotes a win/win partnership, high-traffic clients rely on it, and the back-end administration is streamlined. For these reasons and more, we believe that LoyaltyLion is a perfect fit for our business as we grow.

Epic Giftables
United States
Over 1 year using the app
November 22, 2022

Omar and Jason nailed the onboarding process for Loyalty Lion. We managed to have our Loyalty program up and running within a week of discussion, guided by experts the entire way. Albeit playing the long game with retention, the platform is already proving to be a seamless hit with customers, and the growth potential is infinite. Early days, though I'd say this is the missing piece to our customer journey and lifetime-value puzzle. Also the platform is easy to use, which is what you want when wearing 15 hats at any one time (biz owners you'll get me). Yay.

Mr Pool Man
Australia
14 days using the app
LoyaltyLion replied November 30, 2022

Thanks for your great review of our platform. We’ve passed your kind words on to our team. The Onboarding team are passionate about providing all of our customers with outstanding experiences and they’ll be delighted to know they hit the mark with you. We hope that in the future we’ll be able to provide a similarly excellent experience. We value our customer’s feedback for helping us to keep improving our service!