Reviews (632)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer engagement and retention, noting its user-friendly interface and customizable features like emails and rewards. They appreciate the seamless integration with platforms like Klaviyo and the detailed analytics dashboard, which helps understand customer behavior. The onboarding process is smooth, and the customer service team is praised for their responsiveness and professionalism, contributing to increased business revenue.
Refine
-
By rating
Jason was very helpful during our onboarding process. The platform was easy to integrate with our tech deck. I do wish there were a few more actions pre-built and didn't require custom dev from our team. You can only connect to one Attentive account so we can't offer points for SMS sign-ups for other countries.
Thank you for taking the time to leave us a review, we are happy to hear that Jason has provided you with all the help needed during the onboarding process. We're sorry it wasn't the smoothest experience you've expected, we've made a note of your feedback and passed this over to our product team!
Good app so far. Great tech support!
So far we are absolutely loving the customer service with Loyalty Lion. I hope once we launch we can continue to get the support . So far I am extremely impressed and excited to launch this. Once it gets going we will definitely update our review.
Our team at Dachshund Lovers Online found it easy to install and navigation was great experience Encountered no issues during installation.
Extremely easy to setup and manage. The instructions were clear and straightforward. It has done a great job of bringing new traffic to our website. Highly recommend!
I have tried MANY reward apps!
This is the *absolute best* Reward program out there for shopify store owners in my opinion. I never write reviews (I know I should) but I am so in love with this app and how I get to specify the exact features I want to use and pay for, and the ones I do not need to save money. Other reward apps will only allow for like 50 orders in their base plan, or 50 new customers. Problem with that is the orders who only buy a single small value item; or if based on just new customers, then most of them are signing up for the program for points, but not buying anything. I love this app because it's absolutely free no matter how many customers/orders you have, but you get to choose your own plan of how to reward the customers, which is also really affordable! An example: Pay $10/month, you get a feature added to reward customers for reviews they make; Pay another certain amount a month, you get a feature added to reward customers for their birthdays. There are a ton of ways to customize this app, and I adore it so much! Please keep up the amazing work, LoyaltyLion!
Incredible app and customer service by Luana superresponsive and enchanting. Very happy so far with the help instalating it and the results. Heads up to Oscar of the sales team.
Thanks for your great review of our platform. We’ve passed your kind words on to our team. The Onboarding and Sales teams are passionate about providing all of our customers with outstanding experiences and they’ll be delighted to know they hit the mark with you. We hope that in the future we’ll be able to provide a similarly excellent experience.
Chris Burr and Jason Leader were awesome in helping us get our program up and running. They have been a pleasure to work with.
We sincerely appreciate you taking the time to share with us your experience with our LoyaltyLion Team. On behalf of our entire team, thank you for allowing us to partner with you.
People complaining about pricing on here is a little confusing to me - It seemed perfectly transparent to me when I signed up 6 months ago, and I was able to start small and incrementally add paid features only as I needed them. All the paid features are laid out on a single page with easy "add/remove" buttons. EASY - The only tech support request I've had so far was responded do and addressed quickly by their team. I'm a happy customer so far!
Great team and support so far. Very helpful and quick response time. Looking forward to see what we can achieve with this tool :)
Thank you for your review! We are looking forward to seeing your loyalty programme progress too!