Reviews (624)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and revenue through effective loyalty programs. They praise its user-friendly interface, customizable features, and seamless integration with platforms like Klaviyo and Shopify. The robust analytics dashboard is particularly appreciated. Exceptional customer support is noted, with an efficient onboarding process and proactive service from the support team, enhancing both functionality and user experience.

October 21, 2016

After considering and experimenting with Sweet Tooth and Swell, which were somewhat inflexible and overpriced, we're glad we found LoyaltyLion. The program and integration flexibility is stellar, the pricing model promotes a win/win partnership, high-traffic clients rely on it, and the back-end administration is streamlined. For these reasons and more, we believe that LoyaltyLion is a perfect fit for our business as we grow.

Epic Giftables
United States
Over 1 year using the app
November 22, 2022

Omar and Jason nailed the onboarding process for Loyalty Lion. We managed to have our Loyalty program up and running within a week of discussion, guided by experts the entire way. Albeit playing the long game with retention, the platform is already proving to be a seamless hit with customers, and the growth potential is infinite. Early days, though I'd say this is the missing piece to our customer journey and lifetime-value puzzle. Also the platform is easy to use, which is what you want when wearing 15 hats at any one time (biz owners you'll get me). Yay.

Mr Pool Man
Australia
14 days using the app
LoyaltyLion replied November 30, 2022

Thanks for your great review of our platform. We’ve passed your kind words on to our team. The Onboarding team are passionate about providing all of our customers with outstanding experiences and they’ll be delighted to know they hit the mark with you. We hope that in the future we’ll be able to provide a similarly excellent experience. We value our customer’s feedback for helping us to keep improving our service!

August 17, 2021

The set up support is very good and comprehensive. I am looking forward to using Loyalty Lion to help build customer loyalty and encourage referrals.

Sanibel Soap
United States
About 1 year using the app
December 22, 2017

AMAZING customer service! Lottie literally walked me through step by step on setting up the perfect loyalty program for my awesome customers. Installing the app was fast and super user friendly. Do not look any further, install Loyalty Lion TODAY! You will so glad you did.

Glamcodes
United States
About 1 year using the app
Edited December 1, 2020

App is great. Has a lot of nice features to explore and we see also see an added advantage for customer retention. Customer service is also great.

Tea Drop
Australia
About 1 year using the app
LoyaltyLion replied December 14, 2020

Hi Tea Drop team,
Thank you so much for your review! We're really glad to hear your loyalty program is having a positive impact on customer retention for your store 😊 I'll be sure to pass your kind words onto our team!

Edited June 11, 2021

Working with loyalty lion is incredible easy, the app works great, awesome service. We have been using it for 2 months, although we didn't see the results inmediately, now we are starting to get more and more sales with higher AOV from our subscribers.

Deco por ti
Chile
About 1 year using the app
LoyaltyLion replied May 10, 2021

Thank you so much for leaving us a review about Ellie and your Onboarding experience. We're looking forward to seeing your customers use the loyalty program 😍!

September 20, 2016

So far very impressed all round - look forward to seeing it develop.

Richards Guitars
United Kingdom
About 1 year using the app
September 6, 2021

Loyalty Lion integrated seamlessly for us. The onboarding process was easy and fast and we've been using it for over 6 months now. Their customer service and responsiveness is also excellent.

Rufus and Coco Australia
Australia
About 1 year using the app
September 28, 2020

Super helpful team! Got back to me within a timely matter and helped resolve any questions or issues I had.

Stackedskincare
United States
About 1 year using the app
LoyaltyLion replied October 27, 2020

Thank you for leaving a review, your feedback means a lot to us. We are really glad to hear you are happy with the service our team are providing 😀 I will make sure to feedback your comments to the team 🦁

August 24, 2016

Great app to increase loyalty from your customers. Has serval options to create your own Loyalty program!!

Woof Toys And Treats
United States
About 1 year using the app