Reviews (632)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement through a versatile rewards system and gamification elements like double points days. They appreciate its user-friendly interface, easy customization, and seamless integration with Shopify and Klaviyo. The app is noted for its reliable performance and smooth onboarding process, supported by responsive customer service, effectively increasing returning customer rates and enhancing customer lifetime value.

July 22, 2016

We have just signed up for this app and so whilst we haven't yet experienced the full power of the loyalty program, we can comment on the amazing team at LoyaltyLion. The team have bent over backwards to help us and we couldn't be happier!

Noc Noc Wooden Toys
Australia
6 months using the app
September 23, 2018

Love it so far.... just downloaded it and looking forward to using it.........................................

Donata Skinfood
United States
6 months using the app
January 21, 2021

We are in the process of onboarding and are very excited to get started! Our rep, Sophie, has been immensely helpful and resourceful.

Smockingbird
United States
6 months using the app
LoyaltyLion replied January 25, 2021

Thank you so much for your lovely review 💜 We are so happy to hear how positive your experience getting started with us has been and are looking forward to see your loyalty program's success! 💫 I will be sure to pass your comments on to Sophie!

March 26, 2021

Great loyalty app. We've migrated from Smile.io mainly due to the fact that Loyalty Lion has a dedicated landing page for rewards. The onboarding was great. They helped set up most of our structure and the migration was seamless. Our customers are loving how easy it is for them to see their points from their account.

ALPAKA
United States
6 months using the app
LoyaltyLion replied May 10, 2021

Thank you for your review! We're so happy to hear that your customers are already loving the new loyalty program setup😀

August 3, 2018

this was easy to use i definitely recommend it

Candles In Bookland
United States
6 months using the app
April 5, 2017

Awesome app and even more awesome support.

Mychopchop
Canada
6 months using the app
March 17, 2023

I am happy to write a review about the outstanding service provided by Vicky and the team. From start to finish, they were responsive, professional, and went above and beyond to ensure that I had a positive experience.

Vicky, in particular, was a pleasure to work with. She was incredibly attentive and responsive to my needs, and always went out of her way to ensure that I had everything I needed.

Overall, I highly recommend this team for their exceptional service and dedication to customer satisfaction. The team truly set the standard for what great service should be!

Wolfis
United Arab Emirates
6 months using the app
LoyaltyLion replied March 19, 2023

Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Vicky receives the recognition they deserve. Thank you again, have a great day!

January 30, 2018

Great customer service. Support responds quickly and is very knowledgeable.

Choice Pet
United States
6 months using the app
June 9, 2023

Great app, does everything we need for our loyalty program and it's super easy to use. The customer service is always fantastic, shoutout to Sathiya for his help via chat today!

Lift Bridge Yarns
United States
6 months using the app
LoyaltyLion replied June 12, 2023

Thank you for your great feedback! We will pass this on to Sathiya directly

December 2, 2020

We had been searching for a rewards program that would meet our requirements. We tested out at least 4 different applications on Shopify and none of them did what we needed it to do. Loyalty Lion, on the other hand, was easy to customize and had the features we required. The support team is very responsive and we were not tied to an annual payment contract. I recommend Loyalty Lion if you want a robust rewards system.

BuDhaGirl
United States
6 months using the app
LoyaltyLion replied December 31, 2020

Thank you so much for your lovely words about LoyaltyLion, we are so happy to hear you are loving the program and the features we provide😀.