Reviews (624)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and revenue through effective loyalty programs. They praise its user-friendly interface, customizable features, and seamless integration with platforms like Klaviyo and Shopify. The robust analytics dashboard is particularly appreciated. Exceptional customer support is noted, with an efficient onboarding process and proactive service from the support team, enhancing both functionality and user experience.

November 17, 2023

Our onboarding experience was so great! Our rep, Freya Morrison, was so resposive and helped us every step of the way! Seriously couldn't have had a better experience setting up our Loyalty Program.

WANDRD Gear
United States
2 months using the app
LoyaltyLion replied November 20, 2023

Thank you for your review, we are happy to hear you had a smooth onboarding experience and that Freya has supported you setting up your program successfully!

October 17, 2018

Really easy to use and set up, hopefully, this will help with my new store very excited to see how it goes.

Ark & New
United Kingdom
2 months using the app
Edited March 27, 2019

After much deliberation on what loyalty app to use for my reward program, I ended up choosing Loyalty Lion and am extremely happy with the results. The amount of custom support I received to make my loyalty program seem like an extension of my brand, as opposed to an afterthought widget was incredible.

Some important things that separate Loyalty Lion from the competition are:

• Ability to embed panel into a custom page/account page
• Integration with Limespot app
• In-depth analytics
• Best price

I look forward to updating this review as the year goes on.

Pixel Empire
United States
2 months using the app
LoyaltyLion replied April 16, 2019

Thanks for the five star review and the feedback 😄Glad we were able to support and great to hear our integrations will be helpful!

August 2, 2015

Our team was overly cautious in our approach to implementing a loyalty rewards program, and our timidity was met with complete reassurance and clear explanations for all of our uncertainty. If you are on the fence as to whether Loyalty Lion is a good fit for your online shop, get off of it! This developer delivers on all of its promises and then some, plus they encourage feedback and may even implement your ideas if they make sense for other stores too! They make the rewards program clear and simple for online shoppers and for our team's backend administrators. We definitely recommend Loyalty Lion.

Marie Veronique 2
United States
2 months using the app
January 25, 2021

Easy to use, fast response time to support, works well. Set up was informative and helpful to get our loyalty programme started.

Playful Promises USA
United States
2 months using the app
LoyaltyLion replied January 28, 2021

Thank you so much for taking the time to leave us a lovely review, your feedback means a lot to us 💫

July 20, 2023

For now LoyaltyLion is a great partner to work with. The product is simple to use for the consumer as well for us as a retailer. It’s intuitive and if you have questions they will support you instant!

loftymanner
Netherlands
2 months using the app
LoyaltyLion replied July 25, 2023

Thank you for your review!!

Edited May 3, 2019

We love the app at FutbolMarkt.com - it fits seamlessly into our store. We've added all of the features we wanted and we look forward to it adding another aspect to our store.

Meanwhile their support is excellent. They've helped us with our queries and troubleshooting and have been very responsive.

Highly recommend!

FutbolMarkt.com
Canada
About 2 months using the app
LoyaltyLion replied May 7, 2019

Great to hear that you've had a good experience and look forward to seeing some great results. Thank you for the feedback :)

August 6, 2023

I migrated over to LL from Smile and I am very impressed with the level of support from the onboarding team. Jason was my onboarding specialist and success manager and he was always available to help me make important decisions or to run the numbers on what would make our program most successful. Luckily, he was able to show me many ways to improve our current system and I am very happy that I made the switch.

ROYAL CODES
United States
About 2 months using the app
LoyaltyLion replied October 17, 2023

Thank you for your positive review. We are delighted to have you on board and to hear that you were nothing but impressed with your overall onboarding experience!

July 30, 2014

LoyaltyLion is the most easy-to-use and customizable loyalty app in the market. I tried a lot of loyalty apps, and LoyaltyLion is the best one so far. Originally I chose S loyalty, but it doesn't support mobile yet and quite pricey.

LoyaltyLion's Introductory price $19.99/m is a great deal for Shopify users, so if anyone is searching around for a loyalty app, I highly recommend it. Their response to any question is very quick; you won't have any issue with communicating with the team.

Also I like the design of the app window and the tab at the bottom. Our users love it too!

NCafe.co
United States
About 2 months using the app
January 3, 2018

very easy to set up! waiting for customers to utilize the feature to determine its full impact! so far with my tests I have been very happy!

Metrojewelry
United States
About 2 months using the app