Reviews (590)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly setup, robust features, and ability to enhance customer engagement and repeat purchases. Its flexibility for creating unique loyalty programs and integration with Shopify and Klaviyo are seen as major benefits. Merchants also praise its reliable performance and exceptional customer support. The onboarding process is well-received, and customers reportedly find point redemption easy, boosting loyalty. Some merchants have noted improved customer retention and revenue growth.

Edited March 27, 2019

After much deliberation on what loyalty app to use for my reward program, I ended up choosing Loyalty Lion and am extremely happy with the results. The amount of custom support I received to make my loyalty program seem like an extension of my brand, as opposed to an afterthought widget was incredible.

Some important things that separate Loyalty Lion from the competition are:

• Ability to embed panel into a custom page/account page
• Integration with Limespot app
• In-depth analytics
• Best price

I look forward to updating this review as the year goes on.

Pixel Empire
United States
2 months using the app
LoyaltyLion replied April 16, 2019

Thanks for the five star review and the feedback 😄Glad we were able to support and great to hear our integrations will be helpful!

August 2, 2015

Our team was overly cautious in our approach to implementing a loyalty rewards program, and our timidity was met with complete reassurance and clear explanations for all of our uncertainty. If you are on the fence as to whether Loyalty Lion is a good fit for your online shop, get off of it! This developer delivers on all of its promises and then some, plus they encourage feedback and may even implement your ideas if they make sense for other stores too! They make the rewards program clear and simple for online shoppers and for our team's backend administrators. We definitely recommend Loyalty Lion.

Marie Veronique 2
United States
2 months using the app
January 25, 2021

Easy to use, fast response time to support, works well. Set up was informative and helpful to get our loyalty programme started.

Playful Promises USA
United States
2 months using the app
LoyaltyLion replied January 28, 2021

Thank you so much for taking the time to leave us a lovely review, your feedback means a lot to us 💫

Edited May 3, 2019

We love the app at FutbolMarkt.com - it fits seamlessly into our store. We've added all of the features we wanted and we look forward to it adding another aspect to our store.

Meanwhile their support is excellent. They've helped us with our queries and troubleshooting and have been very responsive.

Highly recommend!

FutbolMarkt.com
Canada
About 2 months using the app
LoyaltyLion replied May 7, 2019

Great to hear that you've had a good experience and look forward to seeing some great results. Thank you for the feedback :)

November 24, 2022

Seamless onboarding from Jonny and a very intuitive platform to use. Looking forward to seeing some great results!

mahabis slippers – footwear for time well spent
United Kingdom
About 2 months using the app
LoyaltyLion replied November 30, 2022

Your review made our day! We’ve passed your comments on to our team so they can enjoy the good vibes too. Comments like yours make our work worthwhile. We love that you enjoy using LoyaltyLion and found the platform easy to use. We couldn’t provide the service that we do without great customers like you! Thanks for choosing us to deliver Loyalty to your customers, we can’t wait to help you again!

July 30, 2014

LoyaltyLion is the most easy-to-use and customizable loyalty app in the market. I tried a lot of loyalty apps, and LoyaltyLion is the best one so far. Originally I chose S loyalty, but it doesn't support mobile yet and quite pricey.

LoyaltyLion's Introductory price $19.99/m is a great deal for Shopify users, so if anyone is searching around for a loyalty app, I highly recommend it. Their response to any question is very quick; you won't have any issue with communicating with the team.

Also I like the design of the app window and the tab at the bottom. Our users love it too!

NCafe.co
United States
About 2 months using the app
January 3, 2018

very easy to set up! waiting for customers to utilize the feature to determine its full impact! so far with my tests I have been very happy!

Metrojewelry
United States
About 2 months using the app
May 23, 2023

Great Service from First Contact to Launch. Jonathan was with us for each step of the onboarding and responded thoroughly to the many enquiries we had prior to launch. The app is intuitive and easy to use, while the Analytics are a big plus that will allow us to bring our Loyalty game to the next level. Recommended !

hemproutine.it
Germany
About 2 months using the app
LoyaltyLion replied May 25, 2023

Thank you for your review! We will pass your comments onto Jonathan directly! Please let us know if we can support in any other way

September 18, 2016

Set up was easy. We'll give it a few more weeks and see how it works for us.

Royal Closet Fashions
United States
About 2 months using the app
September 16, 2014

Definitely a great app for customer loyalty and retention. Their customer support is great and very responsive, always returning your emails and try to do their best to resolve your issues. Although you already can find the core features which you might expect from a loyalty program, they are keen on developing new functionalities for the app. Plus this is the only loyalty app on the market which supports modifying and translating every bit of information in your customer-facing interface of the program. I can't recommend it more.

Apijel
Türkiye
About 2 months using the app