Reviews (623)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and revenue through effective loyalty programs. They praise its user-friendly interface, customizable features, and seamless integration with platforms like Klaviyo and Shopify. The robust analytics dashboard is particularly appreciated. Exceptional customer support is noted, with an efficient onboarding process and proactive service from the support team, enhancing both functionality and user experience.

March 1, 2018

We test drove several (really good) loyalty apps for our Shopify store, and hands down Loyalty Lion IS THE BEST ONE for us. We love it and highly recommend it.

Changemint
United States
3 months using the app
May 30, 2023

Jonathan has been helpful getting us up and running so far.

Looking forward to seeing what loyalty brings!

Free Soul
United Kingdom
3 months using the app
LoyaltyLion replied June 1, 2023

Thank you for your review! We will pass this on to Jonathan directly!

September 13, 2023

We integrated Loyalty Lion recently and it was an absolute pleasure working with our onboarding manager Jason. The platform speaks for itself but the communication and work from Jason was top notch.

Jaded London
United Kingdom
3 months using the app
LoyaltyLion replied October 17, 2023

Thank you for your positive feedback, we are delighted to hear that you were happy with your overall onboarding experience and Jason's advice!

November 30, 2022

Loyalty Lion integrates neatly into Shopify, offers endless ways of personalization and it also properly integrates with Recharge Payments. Plus the dedicated onboarding experience by a gentleman called Jonny was second to none.

HelloBello
Germany
3 months using the app
LoyaltyLion replied December 1, 2022

Thank you so much for this 5-star review! We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

February 2, 2018

Best loyalty app! Helps startup stores with a free plan.

Aaxma
United States
3 months using the app
November 20, 2023

Excellent app, perfect customer service. Highly recommended! The only thing I miss is localization in different languages.

Fearless® Official Website
Greece
3 months using the app
LoyaltyLion replied November 22, 2023

Thank you for taking the time to share your review, our fabulous customer support team is always here to help!

August 1, 2018

Extremely Easy to Set-up! I would recommend it, and will!

T Sport Airsoft
United States
3 months using the app
December 15, 2017

awesome, great feature set, customization is thorough

Kingstontechnology
Canada
3 months using the app
September 6, 2018

Awesome setup, super quick and easy. Looking forward to my rewards program!

Pure Vida
United States
3 months using the app
November 7, 2022

Superb app for Shopify users. This takes loyalty above and beyond the basics and has all the right integrations for a comprehensive tech stack.

Bariatric Fusion
United States
3 months using the app
LoyaltyLion replied November 30, 2022

Thanks for the 5 stars, your review is a great way to let us know we’re on track for making our customers smile! We appreciate you taking the time to give your feedback and look forward to serving you again in the future.