Reviews (590)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly setup, robust features, and ability to enhance customer engagement and repeat purchases. Its flexibility for creating unique loyalty programs and integration with Shopify and Klaviyo are seen as major benefits. Merchants also praise its reliable performance and exceptional customer support. The onboarding process is well-received, and customers reportedly find point redemption easy, boosting loyalty. Some merchants have noted improved customer retention and revenue growth.

Edited January 23, 2023

This service is an awesome way to grow your customer base and a fabulous and easy way to retain your existing customers. The customizability of Loyalty Lion is why we chose them.
It is not the most self-explanatory if you intend to customize a lot.
Omar and Jonny were both very nice and great to work with. The onboarding process could have been a bit smoother, i.e. getting answers from the team sometimes took longer than expected.
However, our experience with the team was highly customized and we are really excited to see our growth using Loyalty Lion.

Health By Principle
United States
About 2 months using the app
LoyaltyLion replied January 24, 2023

Thank you so much for your detailed and thoughtful feedback. Trust us when we say that it does not go unnoticed. Your comment has given us valuable insight into the services that we provide at LoyaltyLion. We sincerely thank you for taking the time to share your thoughts with us and we look forward to continuing to help you provide Loyalty to all of your buyers!

October 4, 2018

Nous commençons à utiliser cette application aujourd'hui et elle à l'air géniale, nous nous réjouissons de voir les résultats!

Keskia pets
Switzerland
About 2 months using the app
June 5, 2023

Libby was helpful during onboarding, and we are excited to see how the program performs. There is very detailed documentation for all stages of the set up too.

Dalstrong
United States
About 2 months using the app
LoyaltyLion replied June 8, 2023

Thank you for your great feedback! We will pass this onto Libby directly..

November 18, 2019

The team is great to work with and the app functions as it should in the loyalty space. You won't have any trouble working with the Loyalty Lion team!

Goose Creek Candle
United States
About 2 months using the app
November 1, 2018

The app is very easy to set up. I can't wait to see the results of my hair customers. Acireshanta.com

Acire Shanta
United States
About 2 months using the app
August 19, 2021

The onboarding experience with Luana was brilliant from start to finish. She went through everything in detail and offered support where necessary after. Highly recommend!

Lords & Labradors
United Kingdom
About 2 months using the app
August 27, 2018

Love it so far! Very easy to set up and filled with standard guidelines that are a great start!

Go To Italy 2
United States
About 2 months using the app
February 27, 2017

Excellent support!
Great features. Se puede también customizar el idioma, excelente! y los precios super cómodos, tu escoges las funcionalidades especificas que quieres pagar.

Karaecuador
Ecuador
About 1 month using the app
March 9, 2023

Our experience with LoyaltyLion has been amazing from start to finish. We were comparing a bunch of providers and after speaking with LoyaltyLion it became clear that they were going to be the best by far at supporting us.

Jason Leader has not let us down, he's helped us with a million queries and has no hesitation to jump on a call whenever we need him - this is so important when implementing something substantial into a business. Thank you so much! Looking forward to our ongoing journey with LoyaltyLion :)

Scooch
United Kingdom
About 1 month using the app
LoyaltyLion replied March 9, 2023

It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to serve you.

Edited September 22, 2016

good apps, need just some additional things to be complete ..

Toolast Com
United States
About 1 month using the app