Reviews (632)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and retention, noting its user-friendly interface and customizable features like emails and rewards. They appreciate the seamless integration with platforms like Klaviyo and the detailed analytics dashboard, which helps understand customer behavior. The onboarding process is smooth, and the customer service team is praised for their responsiveness and professionalism, contributing to increased business revenue.
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We have been using Loyalty Lion for 3 years now. We recently revamped our whole programme and launched it concurrently with a new website. Our Customer Success Manager, Hannah Cook was a huge help through this process, looking over our plans and timelines, providing advice and helping us make sure the relaunch went smoothly - which it did!
Thank you for leaving us a review and for your continued trust in LoyaltyLion over the past three years. We're delighted to hear that the recent revamp of your program and website relaunch went smoothly. It's great to know that Hannah was able to support you through the process, offering advice and ensuring everything was on track. We truly value our partnership and are excited to see how your refreshed program continues to drive success. Should you need any further assistance, please feel free to reach out.
This has been a real win for our business! Initial set up was easy and the team are super helpful. I highly recommend if you're looking to reward customers.
Thanks so much for taking the time to leave us a review. We're so pleased to hear that LoyaltyLion has been a winner for your business. We're also so pleased to hear that the team have been helpful during this process. We're looking forward to continuing to help you with anything you may need!
We've had Loyalty Lion for a couple of years now. We recently started working with a new account manager called Vicky Vitkay who has helped us understand current performance and has also gone through key recommendations to optimise. Super helpful and always happy to help. We're looking forward to optimising our accounts.
Thanks for taking the time to leave us a review. We're so pleased to hear that Vicky has been able to help you understand your performance, and add optimisations to your program. We're always happy to help and support you with anything further you may need.
Fantastic service, the team were so helpful in getting the app loading and looking and how we wanted and went above and beyond to ensure it was working perfectly. Highly reccommend.
Thank you for your review. It's wonderful to hear that the team have been helpful in getting your program set up to your requirements, and helped to ensure it works to your expectations. Please don't hesitate to reach out if there is anything further we can help you with!
All experience was great, and it works perfectly with our shop. The internal employees are very friendly and helpful! I really recommend LoyaltyLion!
Thanks so much for your great review. We're so happy to hear the team have been helpful and friendly, and we appreciate your recommendation! Please don't hesitate to reach out if there is anything further we can help you with.
Exceptional Support and Outstanding Performance
We recently integrated the Loyalty Lion app into our e-commerce store, and the experience has been nothing short of fantastic. We want to extend our deepest gratitude to Sammy for his invaluable assistance. Sammy has been incredibly essential in setting up the app, guiding us through every step with unparalleled expertise and patience.
Thanks to Sammy's support, the configuration process was smooth and hassle-free. We are extremely satisfied with how the app is performing so far. The initial results are already promising, and we have high expectations for the long-term benefits it will bring to our business.
Loyalty Lion is proving to be an excellent addition to our customer loyalty strategy, and we look forward to continued success with this powerful tool. Highly recommended!
Thanks so much for taking the time to leave us a review. It's so great to hear that you have had such a positive experience with us so far. It's also so great to hear that Sammy has been able to offer so much help, support and guidance for your program from the get-go. Good luck on your Loyalty journey!
Fijne app. Geen technische problemen. Goede support. Import punten mogelijk.
Thanks for leaving us a review. It's great to hear that the Support have been able to provide has been helpful for you, and features you are looking for, such as importing points, are possible. Please feel free to reach out if there is anything further we can help you with.
We moved from another loyalty program to Loyalty Lion and had a great experience with the migration. Our onboarding manager Sammy helped us throughout the process and that made the journey so much easier. So far the app is working well, no particular issues. I particularly enjoy their analytics dashboard that helps us understand the impact of the program on our DTC business. Having used 2 loyalty apps before I find Loyalty Lion to be the most robust and comprehensive out of all 3. We're finally happy with the app we use and don't need to migrate again.
Thanks so much for leaving a review. It's great to hear that Sammy has made your transition to LoyaltyLion smooth and stress-free. It's great to hear that you're enjoying our dashboards, and how they have made understanding your program's data, easier for your team. We look forward to continuing to support you on your Loyalty journey!
Amazing experience! Loyalty Lion met our expectations. At the beginning, we were skeptical, especially because there are so many similar competitors on the market. But they are the leaders in their industry for a reason, and when they said that they like to "exceed our promises," they were speaking the truth. Together with Jason, our representative from Loyalty Lion, we managed to launch our program smoothly within a few weeks and have a fully functional program for our customers. Also, whenever we had issues or questions, the response rate was so fast, and they always found a solution for us. Having this from the mouth of a user who has worked with dozens of apps on Shopify, I need to say that nowadays it's hard to find this type of quality. So I strongly recommend it.
Thanks so much for taking the time to leave us a review. We're so pleased to hear that we were able to meet your expectations at the start of your loyalty journey, and we hope to continue to exceed them! It's so great to hear that Jason was able to smoothly launch your program, in line with your timeline. We're looking forward to seeing your program's progress and are always available to help with anything you may need.
Duraan was very helpful in resolving our issue so that we could test the integration of LoyaltyLion app in the new Shopify Checkout.
Thanks so much for taking time to leave us a review. It's great to hear that Duraan was able to offer you great help and support, which then allowed you to further test LoyaltyLion on your checkout.
We're always happy to help if there is anything else you may need!