Reviews (632)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement through a versatile rewards system and gamification elements like double points days. They appreciate its user-friendly interface, easy customization, and seamless integration with Shopify and Klaviyo. The app is noted for its reliable performance and smooth onboarding process, supported by responsive customer service, effectively increasing returning customer rates and enhancing customer lifetime value.

Edited August 27, 2023

Amazing app with amazing team.
Oscar, Jason and Hannah helped us to make the best of a loyalty program according to our needs and customers

פנדה
Israel
4 months using the app
LoyaltyLion replied July 13, 2023

Thank you for your great review! We will pass this feedback onto Oscar and Jason directly

December 18, 2023

Happy with the results so far! The support team was very helpful throughout the whole onboarding process and were quick to answer any questions we had.

Montreal Weights
Canada
3 months using the app
LoyaltyLion replied January 23, 2024

Thank you for taking the time to share your review, our fabulous support team is always here to help!

May 6, 2018

We tested a bunch of loyalty apps and this one was the best by far. They all operate somewhat similarly, converting points to discount codes, but Loyalty Lion is great because it displays the customer's points right from the widget. Kasia and her team were super responsive during the trial period to get us up and running and answer every question we had. Highly recommended.

Shoptadpole
United States
3 months using the app
May 15, 2017

I like that the widget is not too overbearing on the site and looks good. Lots of options too and very fast support responses! :)

Salty Folk Supply
Canada
3 months using the app
October 16, 2020

The app is pretty easy to use. The account manager and customer support teams were super helpful during our loyalty program launch!

Plum Goodness
India
Almost 5 years using the app
LoyaltyLion replied October 28, 2020

We are so pleased that you are enjoying our platform and the support that you are receiving from your account manager and our team 💫We really appreciate your feedback!

March 1, 2018

We test drove several (really good) loyalty apps for our Shopify store, and hands down Loyalty Lion IS THE BEST ONE for us. We love it and highly recommend it.

Changemint
United States
3 months using the app
May 30, 2023

Jonathan has been helpful getting us up and running so far.

Looking forward to seeing what loyalty brings!

Free Soul
United Kingdom
3 months using the app
LoyaltyLion replied June 1, 2023

Thank you for your review! We will pass this on to Jonathan directly!

June 30, 2023

Loyalty Lion have been exactly what we needed to help scale our business and engage our loyal customers. Our CSM, Ellie, has been an absolute delight to work with. Any issues are quickly and efficiently resolved. Highly recommend.

Astrid & Miyu
United Kingdom
Over 4 years using the app
LoyaltyLion replied July 13, 2023

Thank you for your review - We will pass your great feedback onto Ellie directly!

November 30, 2022

Loyalty Lion integrates neatly into Shopify, offers endless ways of personalization and it also properly integrates with Recharge Payments. Plus the dedicated onboarding experience by a gentleman called Jonny was second to none.

HelloBello
Germany
3 months using the app
LoyaltyLion replied December 1, 2022

Thank you so much for this 5-star review! We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

September 13, 2023

We integrated Loyalty Lion recently and it was an absolute pleasure working with our onboarding manager Jason. The platform speaks for itself but the communication and work from Jason was top notch.

Jaded London
United Kingdom
3 months using the app
LoyaltyLion replied October 17, 2023

Thank you for your positive feedback, we are delighted to hear that you were happy with your overall onboarding experience and Jason's advice!