Reviews (632)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement through a versatile rewards system and gamification elements like double points days. They appreciate its user-friendly interface, easy customization, and seamless integration with Shopify and Klaviyo. The app is noted for its reliable performance and smooth onboarding process, supported by responsive customer service, effectively increasing returning customer rates and enhancing customer lifetime value.

February 2, 2018

Best loyalty app! Helps startup stores with a free plan.

Aaxma
United States
3 months using the app
August 1, 2018

Extremely Easy to Set-up! I would recommend it, and will!

T Sport Airsoft
United States
3 months using the app
January 3, 2017

Easy to use, easy for customers, works very reliable and offers a lot of features. Although the new pricing model is a bit of a pain, specially if you have multiple shops.

lauraslittleboutique.com

Llb Usa
United States
About 4 years using the app
December 15, 2017

awesome, great feature set, customization is thorough

Kingstontechnology
Canada
3 months using the app
November 20, 2023

Excellent app, perfect customer service. Highly recommended! The only thing I miss is localization in different languages.

Fearless® Official Website
Greece
3 months using the app
LoyaltyLion replied November 22, 2023

Thank you for taking the time to share your review, our fabulous customer support team is always here to help!

September 6, 2018

Awesome setup, super quick and easy. Looking forward to my rewards program!

Pure Vida
United States
3 months using the app
November 7, 2022

Superb app for Shopify users. This takes loyalty above and beyond the basics and has all the right integrations for a comprehensive tech stack.

Bariatric Fusion
United States
3 months using the app
LoyaltyLion replied November 30, 2022

Thanks for the 5 stars, your review is a great way to let us know we’re on track for making our customers smile! We appreciate you taking the time to give your feedback and look forward to serving you again in the future.

November 3, 2022

We've only had our Loyalty Dept. live for a few weeks but so far we're very happy with the functionality, our community is loving the rewards and the overall experience is very nice. I would recommend LL if your thinking of rewarding your loyal customers and improving your customer lifetime value.

P&Co
United Kingdom
3 months using the app
LoyaltyLion replied November 30, 2022

hanks for the awesome review about LoyaltyLion. We’re so pleased to hear it's working just as it should and that you and your community are enjoying it so much! We’ve passed your kind words on to our product team. If there is anything else we can do, please let us know.

March 21, 2023

Terrible. My account did not work for 6 months. They never helped and no refund for it. They still have not responded to me.

LingerieDiva
United States
About 5 years using the app
LoyaltyLion replied March 21, 2023

Thank you for taking the time to share your feedback with us. I’m sorry to hear that your experience hasn’t met your expectations on this occasion. We are always there to help our customers.

I’ve shared this with the team and we will be reaching out to you shortly. Please do reach out support@loyaltylion.com as well if you need anything further.

December 12, 2018

Loyalty Lion is great! The team was very helpful with answering any questions we had and onboarding was very smooth.

americanthreads
United States
3 months using the app