Reviews (623)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and revenue through effective loyalty programs. They praise its user-friendly interface, customizable features, and seamless integration with platforms like Klaviyo and Shopify. The robust analytics dashboard is particularly appreciated. Exceptional customer support is noted, with an efficient onboarding process and proactive service from the support team, enhancing both functionality and user experience.

November 18, 2019

The team is great to work with and the app functions as it should in the loyalty space. You won't have any trouble working with the Loyalty Lion team!

Goose Creek Candle
United States
About 2 months using the app
November 1, 2018

The app is very easy to set up. I can't wait to see the results of my hair customers. Acireshanta.com

Acire Shanta
United States
About 2 months using the app
August 19, 2021

The onboarding experience with Luana was brilliant from start to finish. She went through everything in detail and offered support where necessary after. Highly recommend!

Lords & Labradors
United Kingdom
About 2 months using the app
August 27, 2018

Love it so far! Very easy to set up and filled with standard guidelines that are a great start!

Go To Italy 2
United States
About 2 months using the app
February 27, 2017

Excellent support!
Great features. Se puede también customizar el idioma, excelente! y los precios super cómodos, tu escoges las funcionalidades especificas que quieres pagar.

Karaecuador
Ecuador
About 1 month using the app
March 9, 2023

Our experience with LoyaltyLion has been amazing from start to finish. We were comparing a bunch of providers and after speaking with LoyaltyLion it became clear that they were going to be the best by far at supporting us.

Jason Leader has not let us down, he's helped us with a million queries and has no hesitation to jump on a call whenever we need him - this is so important when implementing something substantial into a business. Thank you so much! Looking forward to our ongoing journey with LoyaltyLion :)

Scooch
United Kingdom
About 1 month using the app
LoyaltyLion replied March 9, 2023

It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to serve you.

Edited September 22, 2016

good apps, need just some additional things to be complete ..

Toolast Com
United States
About 1 month using the app
September 7, 2016

very easy installation. quality app.

Id Rather Be With My Hedgehog
United States
About 1 month using the app
Edited May 27, 2021

It was surprisingly easy to migrate from another loyalty app to Loyalty Lion. Our onboarding experience with Alejandra was a breeze. She was very attentive in making sure we were able to get what we needed from the LL. We are now testing other features LL has and are looking forward to maximizing this program's capabilities on our site!

HairMNL
Philippines
About 1 month using the app
LoyaltyLion replied June 30, 2021

Thank you so much for your lovely review 💜 We are so happy to hear how positive your experience getting started with us has been and are looking forward to seeing your loyalty program's success! 💫 I will be sure to pass your comments on to Alejandra!

April 13, 2023

We are a few weeks in to our launch of Loyalty Lion! The program, the platform, the setup, the onboarding queen, Libby!!!! All around it was a wonderful experience and I am excited to see the customer interaction we get with our loyalty program. 10/10 recommend

Faceplant Dreams
United States
About 1 month using the app
LoyaltyLion replied April 13, 2023

Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again!