Reviews (623)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and revenue through effective loyalty programs. They praise its user-friendly interface, customizable features, and seamless integration with platforms like Klaviyo and Shopify. The robust analytics dashboard is particularly appreciated. Exceptional customer support is noted, with an efficient onboarding process and proactive service from the support team, enhancing both functionality and user experience.

February 6, 2019

Awesome app! Used it for 3 years on Lightspeed and now on Shopify! Would recommend it to everyone!

Shout out to the LL team! Keep up the good work

Constyle
Netherlands
30 days using the app
October 25, 2023

Found Loyalty Lion very easy to integrate and use - and allows for a lot of customisation where requested. Jonny and Jason were incredibly helpful and responsive, answering many of my questions and being available for support whenever needed!

Lisa Eldridge
United States
29 days using the app
LoyaltyLion replied October 30, 2023

Thank you for your feedback, we are thrilled to hear you are delighted both with the ease of use of our program and the support you received from Jonny and Jason!

July 22, 2015

Must thank Dave.. Very helpful.. Solve my problems instantly. if you guys want to run a loyalty program..Loyalty lion is your first choice..

Voucherdelas
Malaysia
29 days using the app
November 23, 2022

Every team member has been so helpful at every step from answering questions at the very beginning to assisting with troubleshooting. The program is very easy to implement!

Baxter of California
United States
28 days using the app
LoyaltyLion replied November 30, 2022

We really appreciate you taking the time to leave us a review. These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you.

September 10, 2018

Great app as it helps customer to shop ans buy more

The interesting about it is complete and fully packed

JackhammerKL
Malaysia
27 days using the app
January 16, 2023

Joshua was amazing during our onboarding process, very helpful - thank you so much for the great service

OMNI PET LTD
United Kingdom
26 days using the app
LoyaltyLion replied January 17, 2023

It’s great to hear that you had a positive onboarding experience with getting your program set up and launched. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know.

September 22, 2016

Great tool for my website
jerseychamps.com

Jersey Champs
United States
26 days using the app
February 14, 2023

We have only recently signed up for Loyalty Lion and so far I have been nothing but impressed with the platform, integrations and the service. Our implantation partner Jonathan has been so incredibly helpful in ensuring that we are utilizing best practices but also that the program aligns with our brand values. We spoke to a lot of loyalty programs before moving forward with LL and we are so glad that we chose them as our partner. 10/10 would recommend.

Brackish
United States
25 days using the app
LoyaltyLion replied February 15, 2023

We want you to know how much we appreciate your review. Our staff works hard every day to give you the best dining experience possible. I’ll make sure to share your feedback with them. They’ll be thrilled to know their hard work has paid off.

December 9, 2022

We are still in the onboarding process but are very happy with Loyalty Lion thus far. Jonny has been very helpful and super flexible in scheduling to ensure that all our needs are met and questions answered.

Goldfaden MD
United States
24 days using the app
LoyaltyLion replied December 14, 2022

We are so happy that you enjoyed your experience with our onboarding team! We appreciate the great review and look forward to continuing our relationship.

December 11, 2017

We are yet to launch the app on our site but setting up the referral part has been fairly simple. We have had a lot of correspondence with LoyaltyLion via their online chat, specifically with Lottie, and their customer service so far has been excellent. Their responses and actions have been fast - so far so good!

Tigga Towers
United Kingdom
22 days using the app