Reviews (590)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly setup, robust features, and ability to enhance customer engagement and repeat purchases. Its flexibility for creating unique loyalty programs and integration with Shopify and Klaviyo are seen as major benefits. Merchants also praise its reliable performance and exceptional customer support. The onboarding process is well-received, and customers reportedly find point redemption easy, boosting loyalty. Some merchants have noted improved customer retention and revenue growth.

November 4, 2016

I've been really impressed with this App to date. In particular the customer support is proactive and very present (not on line chat but available straight away on the phone). A flexible and well considered app.

Highland Munchie Company
United Kingdom
13 days using the app
August 20, 2020

Working with this app actually worth a lot. They save my team's time and reduced complains. Thanks a lot

Hazel Kitchen
United States
13 days using the app
LoyaltyLion replied October 23, 2020

Thank you so much for your kind words about LoyaltyLion 🦁 we are so happy to hear you are enjoying the platform! 😀

September 5, 2018

I used this app to set up loyalty program for my new store. I'm glad it seemed very easy to set up and it has a free plan which is good for me since my store is new.

EM Fashion Trends
United States
13 days using the app
November 11, 2020

Excellent and Fast Customer Service!! We have been using this APP for more than 2 years now and satisfied with it.

Kamakura Shirts Global Online Store
Japan
12 days using the app
LoyaltyLion replied November 20, 2020

Thank you for leaving us 5 stars! 🌟 We are so happy you are enjoying LoyaltyLion 💜

November 24, 2022

Nothing but 5 star service from Sammy at Loyalty Lion! Thanks for all the help on-boarding and can’t wait to get into the app more and use it to its fullest potential.

Northern Gecko Inc
Canada
12 days using the app
LoyaltyLion replied November 30, 2022

Hello! Your kind words about our Product and our team are really appreciated. We love making our customer’s days and we can’t wait to have the opportunity to make you smile again! Thanks for choosing us!

October 6, 2016

Awesome app! very easy to use!

Aerocyc
United States
11 days using the app
Edited August 13, 2016

This is a great resourceful tool to gain new customers. Try it out you will like it. Enjoy this app. Great way of collecting emails.

Marks Urban Wear
United States
11 days using the app
January 28, 2021

WOW! I interviewed a few different Loyalty platforms before selecting Loyalty Lion and I AM SO HAPPY THAT I SELECTED THEM! Not only was the initial sales person informative, but the on-boarding was AMAZING! Sophie was incredible. We went through the entire program in under 45 minutes and I was ready to go! The interface is simple, yet you can make it as advanced as you want with all of their integrations they allow. We LOVE this program, it integrates will into the shopify platform! THANK YOU!

Great Lakes Kids Apparel LLC
United States
8 days using the app
LoyaltyLion replied February 18, 2021

Thank you for taking the time to leave us a review 💜 We are delighted to hear how positive your experience getting started with us has been and will be sure to pass on your lovely comments to Sophie and our sales team!

July 2, 2017

J'attends le résultat de 3 a 5 jours. Néanmoins c'est cool.

Yayiboyan
Côte d’Ivoire
8 days using the app
March 21, 2017

Excellente application, Facilement personnalisable! Bravo

Pictom Senc
Canada
8 days using the app