Reviews (622)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and revenue through effective loyalty programs. They praise its user-friendly interface, customizable features, and seamless integration with platforms like Klaviyo and Shopify. The robust analytics dashboard is particularly appreciated. Exceptional customer support is noted, with an efficient onboarding process and proactive service from the support team, enhancing both functionality and user experience.

December 7, 2022

Seamless integration so far, our onboarding manager Jonny has been very helpful and the demo calls were very insightful. Super easy to set up and it's an easy way to make some loyalty wins with customers :)

Roastworks
United Kingdom
22 days using the app
LoyaltyLion replied December 14, 2022

Thank you, we appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!

Edited September 18, 2016

Very easy to install/use. The walk-through is flawless! I believe LoyaltyLion is going to boost my sales significantly! Who doesn't love to earn points?

Update: I have heard some great feedback from my customers. They really like that I can offer this to them. Thank you LL :)

J S Graphics
United States
22 days using the app
April 29, 2020

So far so good. The customer service was great and we managed to set up our own bespoke loyalty program. Once it has been integrated and in use for a few weeks I will update this review.

Inverurie Whisky Shop
United Kingdom
21 days using the app
April 13, 2016

LoyaltyLion is a first class operation and offers amazing customer support! Tiger Underwear wanted to go beyond the standard LoyaltyLion footer and add some customization in the header as well that required some HTML knowledge. We felt it was important for our customers to "Log In" and I wanted the loyalty points to be in RED so the top header would be more noticeable. Well Kerri was more than willing to help us achieve the look until we were completely satisfied. Every question or concern we had was answered the same day. Personally, I love this app and our customers have responded positively to it. LoyaltyLion gets an A+ in every measure possible!

Tiger Underwear
United States
21 days using the app
April 4, 2019

Increible app. Very Useful. FREE PLAN very attractive...nothing bad to say...jus THANKS. I will tell about my experience in a little time!!

Tuoutlet24h
Spain
21 days using the app
LoyaltyLion replied April 16, 2019

Thanks for the five star review - we appreciate it! 😊

February 9, 2023

Absolutely amazing quick service and love all the features, especially the trial which lets you see if you are able to make more with customers

MissionGrip
Canada
19 days using the app
LoyaltyLion replied February 10, 2023

Thank you, we appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please don't hesitate to reach back out to our support team!

August 24, 2017

The Best loyalty program app in shopify app store....
The app is easy to implement & has lot of features, which increase the sales

Zest Pics
India
19 days using the app
October 16, 2016

This app has been easy to set up and customize for my specific purposes. A great way for new small businesses to increase customer loyalty!

Wigs Grace
United States
18 days using the app
November 9, 2018

The dashboard is really easy to understand and, with the help from the very friendly and knowledgeable Kasia from the Customer Success team, we were able to get the programme set up very quickly. I look forward to seeing what our customers think!

PIGLET
United Kingdom
17 days using the app
LoyaltyLion replied March 21, 2019

Thank you so much for your lovely review. We hope your customers are enjoying your programme and that you are continuing to see the benefits of using LoyaltyLion. Let us know if we can be of any help at support@loyaltylion.com. :)

September 1, 2023

Jason was very helpful in getting us up and running and ensuring a smooth transition from our previous loyalty program we used. We have added Loyalty Lion to both our websites. Will update a few months in once we have further data on how well the programs work.

AllPondSolutions
United Kingdom
17 days using the app
LoyaltyLion replied October 17, 2023

Thank you for taking the time to share your positive feedback. We are thrilled to hear you had a smooth program transition and Jason has provided all the help you needed in achieving this!