Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly setup, robust features, and ability to enhance customer engagement and repeat purchases. Its flexibility for creating unique loyalty programs and integration with Shopify and Klaviyo are seen as major benefits. Merchants also praise its reliable performance and exceptional customer support. The onboarding process is well-received, and customers reportedly find point redemption easy, boosting loyalty. Some merchants have noted improved customer retention and revenue growth.

May 11, 2016

I love the simplicity of this app. It is straight forward kept the setup a breeze. I was setup in less than 5 minutes with Loyalty Lion's directions, and I now have a reward program that customers can be excited about. I also like the placement of the dashboard elements, and the FAQ is very helpful. I recommend this reward program app over any others.

Incrediwear
United States
2 days using the app
November 26, 2015

Great loyalty app! Everything works smoothly and easy to install.
Especially their price plan is based on sales volume and this is what I was looking for.
Other loyalty app is based on the number of customers and many customers just list their name even without making account. So I reached over 1000 customers without enough sales volume. For other app, I have to pay $59 with 2000 customers which can be reached quickly.
I heard they are working on to add 'reward for product reviews' function. That's most of apps doesn't support.

Zen Tea Life
Canada
1 day using the app
October 6, 2016

This app is easy to use and has great add on features at a low cost. I launched yesterday and already have people signed up!

Bridge Nine Candle Co
United States
1 day using the app
Edited November 21, 2016

I give the loyalty rewards and referrals fives star review.

Merchants Shopping Mall
United States
About 20 hours using the app
February 7, 2021

This app and service is so easy so Streamlined for my business and honestly I love it. I look forward to using this application and all its tools

Samurai Designz
United States
About 20 hours using the app
LoyaltyLion replied February 23, 2021

Hi Samurai Designz team! Thank you so much for your review. We can't wait to see the loyalty program grow with your business! 🦁

August 14, 2018

I just switched, they were able to migrate all of my current point holding customers over. I like that it's free until a ceratin level of sales, not customers.

The Pearl Antler
United States
About 19 hours using the app
August 24, 2018

It should be a great app and i believe it is a nice solution to give it for free id we could reach 800 orders a month...it would be helpfull during the start up phase.

Gmmoda
Italy
About 16 hours using the app
May 19, 2019

Despite some peoples complaints about pricing, this app gets the job done for what seems to be a pretty fair price. The A la Cart option seems to fit the bill for our needs!

The Steam Co.
United States
About 8 hours using the app
LoyaltyLion replied May 20, 2019

Thanks for the review! We are glad to hear you're enjoying your experience and that LoyaltyLion meets your needs :)

March 10, 2020

We are using LL for more than a year across multiple shopify stores and the entire experience was top notch! From onboarding, to calls regarding setup, to different questions, to customer support these guys are really professional. I'm the Head of Marketing and I really recommend them!

Trapo Singapore
Singapore
About 4 hours using the app
September 13, 2016

Our store's PrivatePrize.com photography templates sales jumped to 50% after installation. Our Photography Clients are appreciating the use of Private Rewards through LoyaltyLion.

Privateprize
United States
About 4 hours using the app