Reviews (590)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly setup, robust features, and ability to enhance customer engagement and repeat purchases. Its flexibility for creating unique loyalty programs and integration with Shopify and Klaviyo are seen as major benefits. Merchants also praise its reliable performance and exceptional customer support. The onboarding process is well-received, and customers reportedly find point redemption easy, boosting loyalty. Some merchants have noted improved customer retention and revenue growth.

May 19, 2019

Despite some peoples complaints about pricing, this app gets the job done for what seems to be a pretty fair price. The A la Cart option seems to fit the bill for our needs!

The Steam Co.
United States
About 8 hours using the app
LoyaltyLion replied May 20, 2019

Thanks for the review! We are glad to hear you're enjoying your experience and that LoyaltyLion meets your needs :)

March 10, 2020

We are using LL for more than a year across multiple shopify stores and the entire experience was top notch! From onboarding, to calls regarding setup, to different questions, to customer support these guys are really professional. I'm the Head of Marketing and I really recommend them!

Trapo Singapore
Singapore
About 4 hours using the app
September 13, 2016

Our store's PrivatePrize.com photography templates sales jumped to 50% after installation. Our Photography Clients are appreciating the use of Private Rewards through LoyaltyLion.

Privateprize
United States
About 4 hours using the app
June 23, 2018

It was so easy to start! Awesome anybody can set up this. I would like to comeback and write another great review after i see the success of this additional benefit to my business.

Saardetest2
Australia
About 3 hours using the app
August 26, 2021

New to the app so no feedback on performance as of yet, but super easy to install, integrated very well and easy to operate. The customer service from Sia was exceptional. Answered all my questions and gave some great advice.

Retro Spectacle
United Kingdom
About 2 hours using the app
May 30, 2018

Super !

Casual Sofame
France
About 1 hour using the app
October 1, 2016

I am setting up this new app and it was very straightforward - however, it's a pity the extra add on Premium charges are not more obvious at the outset. It would be useful to have more of this explained at the beginning of the process

Jeweltreeedinburgh
United Kingdom
About 1 hour using the app
September 26, 2016

Looking forward to our new Loyalty Program using the LoyaltyLion app; now our customers can earn back points on their purchases from Portico Indoor & Outdoor Living!

Portico Indoor Outdoor Living Inc
Canada
39 minutes using the app
July 3, 2018

Awesome customer service! Worth it!

Rezenpure
Singapore
29 minutes using the app
December 14, 2023

Gobi Heat
United States
4 months using the app
LoyaltyLion replied January 23, 2024

Thank you for taking the time to share your review, we’re delighted that you are happy with LoyaltyLion and are always here to help.