Reviews (640)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and retention, praising its easy setup and user-friendly interface. Key features like customizable rewards and integration with email marketing tools like Klaviyo are especially valued. The app's reliable performance and robust analytics are noted, alongside responsive and helpful customer support. Its smooth integration with Shopify and other platforms makes it a top choice for growing businesses through improved loyalty ...

November 27, 2019

If I could give 10 stars I would. Really great app! So, so, so easy to use and it looks beautiful and it works so well! Integrates very smoothly and it has so many features. I love that you can pick to pay for the features you want to use and so you are not paying for stuff that's not going to be used in your biz. Very happy with this one :)

Sharon Mitchell
Australia
15 days using the app
LoyaltyLion replied December 2, 2019

Hi Sharon Mitchell,

Many thanks for the review! It is great to read your feedback around the features, integrations and the plan flexibility.

Thanks again,

Team ...

Edited September 19, 2016

Very helpful! Not working as planned yet but the team at Loyalty Lion were quick to respond to our message so hopefully we'll have everything up an running soon :)

Equizone
Germany
15 days using the app
September 4, 2017

Great product and usefull, really a great tool to get your site being visited

Trevs Cycle Shop
New Zealand
14 days using the app
October 13, 2016

Great customer support and the app is superb... a perfect combo! Our shop allows customers to buy vinyl records online and loyalty points are proving to be an essential tool for growing our business.

Vinyl Lovers Unite
United States
13 days using the app
March 20, 2019

Must-have app for your store. My store is very new but i've added loyalty to separate myself from other new stores that are similar. Can work well as an affiliate scheme too, which can save you a bundle in marketing costs.

Dwayne

Keep Watch
United Kingdom
13 days using the app
LoyaltyLion replied April 16, 2019

Thanks Dwayne! Making sure brands can differentiate is a goal very close to our hearts so really pleased to hear we're helping you to achieve that :)

November 4, 2016

I've been really impressed with this App to date. In particular the customer support is proactive and very present (not on line chat but available straight away on the phone). A flexible and well considered app.

Highland Munchie Company
United Kingdom
13 days using the app
October 27, 2022

Incredible app and customer service by Luana superresponsive and enchanting. Very happy so far with the help instalating it and the results. Heads up to Oscar of the sales team.

Velites
Spain
13 days using the app
LoyaltyLion replied November 30, 2022

Thanks for your great review of our platform. We’ve passed your kind words on to our team. The Onboarding and Sales teams are passionate about providing all of our customers ...

August 20, 2020

Working with this app actually worth a lot. They save my team's time and reduced complains. Thanks a lot

Hazel Kitchen
United States
13 days using the app
LoyaltyLion replied October 23, 2020

Thank you so much for your kind words about LoyaltyLion 🦁 we are so happy to hear you are enjoying the platform! 😀

September 5, 2018

I used this app to set up loyalty program for my new store. I'm glad it seemed very easy to set up and it has a free plan which is good for me since my store is new.

EM Fashion Trends
United States
13 days using the app
November 11, 2020

Excellent and Fast Customer Service!! We have been using this APP for more than 2 years now and satisfied with it.

Kamakura Shirts Global Online Store
Japan
12 days using the app
LoyaltyLion replied November 20, 2020

Thank you for leaving us 5 stars! 🌟 We are so happy you are enjoying LoyaltyLion 💜