Reviews (622)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and revenue through effective loyalty programs. They praise its user-friendly interface, customizable features, and seamless integration with platforms like Klaviyo and Shopify. The robust analytics dashboard is particularly appreciated. Exceptional customer support is noted, with an efficient onboarding process and proactive service from the support team, enhancing both functionality and user experience.

October 19, 2016

This is a fantastic app! We were really looking for a way to drive engagement with our customers and this is it. Not only do we get to award loyalty points for purchases, but points can be earned for a multitude of other activities.
The dashboard is very straightforward and intuitive to use and the pop-up box that the customer sees is very slick and professional.

Thatprotein
United Kingdom
2 days using the app
Edited November 17, 2016

Loyalty Lion made incorporating a loyalty programme into my store so quick and easy - they've thought of everything and I'm already seeing the benefits of rewarding my customers, with increased engagement and sales. Highly recommended!

Renn Designs
United Kingdom
2 days using the app
October 16, 2020

Easy to use and perfect for a small business as you can get the free version and just pay for the extras you need. Customer Service was great too.

Boucles Project
Cyprus
2 days using the app
LoyaltyLion replied October 27, 2020

Thank you so much for your feedback, your comments mean a lot to us 😊 I am so glad to hear you are happy with our platform and our service, I will be sure to pass your comments back to the team!

May 11, 2016

I love the simplicity of this app. It is straight forward kept the setup a breeze. I was setup in less than 5 minutes with Loyalty Lion's directions, and I now have a reward program that customers can be excited about. I also like the placement of the dashboard elements, and the FAQ is very helpful. I recommend this reward program app over any others.

Incrediwear
United States
2 days using the app
October 6, 2016

This app is easy to use and has great add on features at a low cost. I launched yesterday and already have people signed up!

Bridge Nine Candle Co
United States
1 day using the app
Edited November 21, 2016

I give the loyalty rewards and referrals fives star review.

Merchants Shopping Mall
United States
About 20 hours using the app
February 7, 2021

This app and service is so easy so Streamlined for my business and honestly I love it. I look forward to using this application and all its tools

Samurai Designz
United States
About 20 hours using the app
LoyaltyLion replied February 23, 2021

Hi Samurai Designz team! Thank you so much for your review. We can't wait to see the loyalty program grow with your business! 🦁

August 14, 2018

I just switched, they were able to migrate all of my current point holding customers over. I like that it's free until a ceratin level of sales, not customers.

The Pearl Antler
United States
About 19 hours using the app
August 24, 2018

It should be a great app and i believe it is a nice solution to give it for free id we could reach 800 orders a month...it would be helpfull during the start up phase.

Gmmoda
Italy
About 16 hours using the app
May 19, 2019

Despite some peoples complaints about pricing, this app gets the job done for what seems to be a pretty fair price. The A la Cart option seems to fit the bill for our needs!

The Steam Co.
United States
About 8 hours using the app
LoyaltyLion replied May 20, 2019

Thanks for the review! We are glad to hear you're enjoying your experience and that LoyaltyLion meets your needs :)