Reviews (632)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement through a versatile rewards system and gamification elements like double points days. They appreciate its user-friendly interface, easy customization, and seamless integration with Shopify and Klaviyo. The app is noted for its reliable performance and smooth onboarding process, supported by responsive customer service, effectively increasing returning customer rates and enhancing customer lifetime value.

March 15, 2023

New to the program but so far so good! Had a couple issues getting the rewards page set up on our theme but Jonathan McCarthy was very helpful getting all issues resolved!

Indestructible MFG
Canada
About 1 month using the app
LoyaltyLion replied March 15, 2023

Your review made our day! We’ve passed your comments on to our team so they can enjoy the good vibes too. Comments like yours make our work worthwhile. We couldn’t provide the Loyalty that we do without great customers like you! Thanks for choosing us, we can’t wait to help you again!

April 26, 2016

This app helps you to also see which customers plan on shopping at your store often. Love it

A1 Couture
United States
About 1 month using the app
February 6, 2019

Awesome app! Used it for 3 years on Lightspeed and now on Shopify! Would recommend it to everyone!

Shout out to the LL team! Keep up the good work

Constyle
Netherlands
30 days using the app
July 22, 2015

Must thank Dave.. Very helpful.. Solve my problems instantly. if you guys want to run a loyalty program..Loyalty lion is your first choice..

Voucherdelas
Malaysia
29 days using the app
October 25, 2023

Found Loyalty Lion very easy to integrate and use - and allows for a lot of customisation where requested. Jonny and Jason were incredibly helpful and responsive, answering many of my questions and being available for support whenever needed!

Lisa Eldridge
United States
29 days using the app
LoyaltyLion replied October 30, 2023

Thank you for your feedback, we are thrilled to hear you are delighted both with the ease of use of our program and the support you received from Jonny and Jason!

November 23, 2022

Every team member has been so helpful at every step from answering questions at the very beginning to assisting with troubleshooting. The program is very easy to implement!

Baxter of California
United States
28 days using the app
LoyaltyLion replied November 30, 2022

We really appreciate you taking the time to leave us a review. These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you.

September 10, 2018

Great app as it helps customer to shop ans buy more

The interesting about it is complete and fully packed

JackhammerKL
Malaysia
27 days using the app
January 16, 2023

Joshua was amazing during our onboarding process, very helpful - thank you so much for the great service

OMNI PET LTD
United Kingdom
26 days using the app
LoyaltyLion replied January 17, 2023

It’s great to hear that you had a positive onboarding experience with getting your program set up and launched. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know.

September 22, 2016

Great tool for my website
jerseychamps.com

Jersey Champs
United States
26 days using the app
Edited November 10, 2020

Great app, very good overall service. Helps you retain and engage clients in an exceptional manner..

Sokobox
Chile
26 days using the app
LoyaltyLion replied November 16, 2020

Thank you so much for your review 😊. We are really happy to hear that you are seeing positive results retaining and engaging clients with LoyaltyLion🦁