Reviews (632)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement through a versatile rewards system and gamification elements like double points days. They appreciate its user-friendly interface, easy customization, and seamless integration with Shopify and Klaviyo. The app is noted for its reliable performance and smooth onboarding process, supported by responsive customer service, effectively increasing returning customer rates and enhancing customer lifetime value.

December 11, 2017

We are yet to launch the app on our site but setting up the referral part has been fairly simple. We have had a lot of correspondence with LoyaltyLion via their online chat, specifically with Lottie, and their customer service so far has been excellent. Their responses and actions have been fast - so far so good!

Tigga Towers
United Kingdom
22 days using the app
October 18, 2016

Pain free installation. Cant wait to see how LL works for my online store!

Sundance Cosmetics
United States
22 days using the app
Edited September 18, 2016

Very easy to install/use. The walk-through is flawless! I believe LoyaltyLion is going to boost my sales significantly! Who doesn't love to earn points?

Update: I have heard some great feedback from my customers. They really like that I can offer this to them. Thank you LL :)

J S Graphics
United States
22 days using the app
April 5, 2017

It sound like this is the best app ever, but think again.
You have to pay for almost everything. I even asked their support team what the price would be since its not clear, but "it depends on how many sales you have" she told me. She then said that it was free until i got a larger number of sales. Shortly after this i saw that i cant use anything without paying for it. I feel cheated!

Snerten Snelle
Norway
22 days using the app
LoyaltyLion replied April 9, 2019

Hi there, we're sorry to hear that our pricing structure wasn't clear. We base our pricing on the number of orders to make sure you only ever pay for the members that are shopping at your store each month. We also offer a free plan that you can add optional extras to from $5/month. More information on pricing can be found here (https://loyaltylion.com/pricing#features), and on our enhancements here (https://help.loyaltylion.com/en/articles/1965569-shopify-free-plan#what-are-the-paid-add-onsenhancements).

April 4, 2019

Increible app. Very Useful. FREE PLAN very attractive...nothing bad to say...jus THANKS. I will tell about my experience in a little time!!

Tuoutlet24h
Spain
21 days using the app
LoyaltyLion replied April 16, 2019

Thanks for the five star review - we appreciate it! 😊

August 24, 2017

The Best loyalty program app in shopify app store....
The app is easy to implement & has lot of features, which increase the sales

Zest Pics
India
19 days using the app
October 16, 2016

This app has been easy to set up and customize for my specific purposes. A great way for new small businesses to increase customer loyalty!

Wigs Grace
United States
18 days using the app
November 9, 2018

The dashboard is really easy to understand and, with the help from the very friendly and knowledgeable Kasia from the Customer Success team, we were able to get the programme set up very quickly. I look forward to seeing what our customers think!

PIGLET
United Kingdom
17 days using the app
LoyaltyLion replied March 21, 2019

Thank you so much for your lovely review. We hope your customers are enjoying your programme and that you are continuing to see the benefits of using LoyaltyLion. Let us know if we can be of any help at support@loyaltylion.com. :)

May 3, 2019

We set up a loyalty programme for a quick launch within the space of a week and the Loyalty Lion team were so helpful and efficient in the setup and integration process. They were on hand to answer any question, however big or small and we're able to resolve any problems quickly. Thank you!

Van Clarke
United Kingdom
17 days using the app
LoyaltyLion replied May 7, 2019

Great to see you up and running so quickly! Please don't hesitate to get in touch if you have any other questions along the way :)

September 29, 2020

J'ai utilisé cette application pour augmenté ma notoriété et fidélisé mes nouveaux clients, je trouve cette application géniale.

Jake Harry - prêt à porter - collection - mode - tendance
France
9 days using the app
LoyaltyLion replied October 27, 2020

We are so happy to hear you are enjoying our platform! 💫