Reviews (632)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement through a versatile rewards system and gamification elements like double points days. They appreciate its user-friendly interface, easy customization, and seamless integration with Shopify and Klaviyo. The app is noted for its reliable performance and smooth onboarding process, supported by responsive customer service, effectively increasing returning customer rates and enhancing customer lifetime value.

March 20, 2019

Must-have app for your store. My store is very new but i've added loyalty to separate myself from other new stores that are similar. Can work well as an affiliate scheme too, which can save you a bundle in marketing costs.

Dwayne

Keep Watch
United Kingdom
13 days using the app
LoyaltyLion replied April 16, 2019

Thanks Dwayne! Making sure brands can differentiate is a goal very close to our hearts so really pleased to hear we're helping you to achieve that :)

May 24, 2018

I guess it's great for someone who doesn't want a lot of control over their customer lists. Or maybe if you're just starting up. We've had a customer list with rewards for 5 years and trying to import existing customers and their points - with everything having to be sent to Loyalty Lion first - not even being able to delete a customer. That doesn't work for us.

Socal Queen
United States
13 days using the app
LoyaltyLion replied April 9, 2019

Hi there, thank you so much for your feedback! We understand why would want these features and we are looking at ways to implement them. At the moment, it is not possible to import customers without fixing them in Shopify, we also cannot delete customers unless it's done through Shopify either (however you can block them). You have highlighted points that have been raised before and rest assured, we are working on them.

November 4, 2016

I've been really impressed with this App to date. In particular the customer support is proactive and very present (not on line chat but available straight away on the phone). A flexible and well considered app.

Highland Munchie Company
United Kingdom
13 days using the app
August 20, 2020

Working with this app actually worth a lot. They save my team's time and reduced complains. Thanks a lot

Hazel Kitchen
United States
13 days using the app
LoyaltyLion replied October 23, 2020

Thank you so much for your kind words about LoyaltyLion 🦁 we are so happy to hear you are enjoying the platform! 😀

September 5, 2018

I used this app to set up loyalty program for my new store. I'm glad it seemed very easy to set up and it has a free plan which is good for me since my store is new.

EM Fashion Trends
United States
13 days using the app
November 11, 2020

Excellent and Fast Customer Service!! We have been using this APP for more than 2 years now and satisfied with it.

Kamakura Shirts Global Online Store
Japan
12 days using the app
LoyaltyLion replied November 20, 2020

Thank you for leaving us 5 stars! 🌟 We are so happy you are enjoying LoyaltyLion 💜

October 6, 2016

Awesome app! very easy to use!

Aerocyc
United States
11 days using the app
Edited August 13, 2016

This is a great resourceful tool to gain new customers. Try it out you will like it. Enjoy this app. Great way of collecting emails.

Marks Urban Wear
United States
11 days using the app
Edited January 23, 2017

great app if you have the money

Natural Escapes Body
United States
10 days using the app
September 29, 2020

J'ai utilisé cette application pour augmenté ma notoriété et fidélisé mes nouveaux clients, je trouve cette application géniale.

Jake Harry - prêt à porter - collection - mode - tendance
France
9 days using the app
LoyaltyLion replied October 27, 2020

We are so happy to hear you are enjoying our platform! 💫