Reviews (622)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and revenue through effective loyalty programs. They praise its user-friendly interface, customizable features, and seamless integration with platforms like Klaviyo and Shopify. The robust analytics dashboard is particularly appreciated. Exceptional customer support is noted, with an efficient onboarding process and proactive service from the support team, enhancing both functionality and user experience.

June 28, 2021

Our onboarding experience was great. Ellie was very helpful in getting our questions answered and we were up and running in no time. There was a little glitch on the slider disappearing after our developer had installed the code, but your support was great to get it loaded again.

Grow Organic
United States
3 months using the app
LoyaltyLion replied June 30, 2021

Thank you so much for your lovely review 💜 We are so happy to hear how positive your experience getting started with us has been and are looking forward to seeing your loyalty program's success! 💫 I will be sure to pass your comments on to Ellie!

January 16, 2015

So far we're really liking this app! It has been a huge positive for our long time customers. I gave it 4 stars for the fact that I wish there were more features such as: Rewards for product reviews and Rewards for social media likes/follows. All in all, I gave it 4 stars and this will be a staple in our ecommerce business model for years to come.

Vital 4U®
United States
About 2 months using the app
February 25, 2021

Great loyalty app with all the functions needed to run a successful rewards program. Easy to install and set up. Only downside is analytics at this point as they're fairly basic with no ability to dive into referral by location or program performance without including all Shopify orders. It also takes a full purchase cycle to give good insights (for us that's 1 year).

DUER
Canada
About 2 months using the app
LoyaltyLion replied March 2, 2021

Thank you so much for your review! We're really pleased to hear your onboarding with us was so seamless. Your feedback around our analytics is really appreciated - I'll be passing this onto our product team! 💫

August 27, 2017

I think this is by far the best app....but what I don't like is that you have to add on pretty much everything! I would like to at least see some basic stuff included in the free version other than just creating an account & spending $. But again this is still the best app for this so I can't complain too much. It would just cost a fortune to have various features which for a new store such as mine, I just can't do right now.

Vivid Deals
United States
About 2 months using the app
June 25, 2016

So far this i s refreshingly simple and useful.

Basically The Deal
United States
About 1 month using the app
April 26, 2016

This app helps you to also see which customers plan on shopping at your store often. Love it

A1 Couture
United States
About 1 month using the app
May 2, 2016

Very simple to install and generate codes. I loved it..so far

Allmydibs
India
16 days using the app
September 3, 2017

The LoyaltyLion is very wasy to use.

30 Years Playing And Still Going On
Finland
15 days using the app
Edited January 23, 2017

great app if you have the money

Natural Escapes Body
United States
10 days using the app
September 29, 2020

J'ai utilisé cette application pour augmenté ma notoriété et fidélisé mes nouveaux clients, je trouve cette application géniale.

Jake Harry - prêt à porter - collection - mode - tendance
France
9 days using the app
LoyaltyLion replied October 27, 2020

We are so happy to hear you are enjoying our platform! 💫