Reviews (639)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and retention, praising its easy setup and user-friendly interface. Key features like customizable rewards and integration with email marketing tools like Klaviyo are especially valued. The app's reliable performance and robust analytics are noted, alongside responsive and helpful customer support. Its smooth integration with Shopify and other platforms makes it a top choice for growing businesses through improved loyalty ...

July 3, 2024

Exceptional Support and Outstanding Performance

We recently integrated the Loyalty Lion app into our e-commerce store, and the experience has been nothing short of fantastic. We want to extend our deepest gratitude to Sammy for his invaluable assistance. Sammy has been incredibly essential in setting up the app, guiding us through every step with unparalleled expertise and patience.

Thanks to ...

OcCre
Spain
3 months using the app
LoyaltyLion replied July 8, 2024

Thanks so much for taking the time to leave us a review. It's so great to hear that you have had such a positive experience with us so far. It's also so great to hear that ...

June 25, 2024

Amazing experience! Loyalty Lion met our expectations. At the beginning, we were skeptical, especially because there are so many similar competitors on the market. But they are the leaders in their industry for a reason, and when they said that they like to "exceed our promises," they were speaking the truth. Together with Jason, our representative from Loyalty Lion, we managed to launch our ...

Gleefull Supplements
Canada
About 2 months using the app
LoyaltyLion replied July 3, 2024

Thanks so much for taking the time to leave us a review. We're so pleased to hear that we were able to meet your expectations at the start of your loyalty journey, and we ...

June 11, 2024

Best in class software – you get what you pay for. Very willing to help during the onboarding process to get you started on the right foot. It does take a while to get the program set up, but hopeful that it will pay off over time!

Buoy
United States
2 months using the app
LoyaltyLion replied June 17, 2024

Thanks so much for taking the time to leave us a review. We're so pleased to hear that the onboarding process was helpful and gave you a good head start with the program. We' ...

April 2, 2024

We are very pleased with our new loyalty programme designed by Jason and his team. Jason has been great throughout the whole process, always answering any questions we have quickly, efficiently and effectively. The level of customer service we have received has been fantastic and we are excited to see how Loyalty Lion can help grow our business!

Daniella Draper UK
United Kingdom
12 months using the app
LoyaltyLion replied April 9, 2024

Thanks for taking the time to leave us a review. It's fantastic to hear that you have received great help and support from Jason & he's been able to answer any questions as ...

June 24, 2024

Duraan was very helpful in resolving our issue so that we could test the integration of LoyaltyLion app in the new Shopify Checkout.

Lolë Staging
Canada
About 2 years using the app
LoyaltyLion replied July 3, 2024

Thanks so much for taking time to leave us a review. It's great to hear that Duraan was able to offer you great help and support, which then allowed you to further test ...

June 21, 2024

Onboarding with Jonny was great, he offered a lot of insight that helped us kick off a successful program and really customize the little things in a useful way. We are still early in the program but we have been impressed with the initial results.

Darn Tough
United States
2 months using the app
LoyaltyLion replied July 3, 2024

Thanks so much for taking the time to leave us a review. We're so pleased to hear that Jonny has been able to offer great insight and help to kick off your program. We hope ...

June 17, 2024

Great app, we use it for our four stores to drive loyalty. It has great integrations with Klaviyo and flexibility for offering your customers loyalty programs to increase LTV

Rat & Boa USA
United Kingdom
About 4 years using the app
LoyaltyLion replied June 20, 2024

Thanks so much for taking the time to leave us a review. We're so pleased to hear that LoyaltyLion is helping your stores drive Loyalty and the flexibility we offer with our ...

July 24, 2024

All experience was great, and it works perfectly with our shop. The internal employees are very friendly and helpful! I really recommend LoyaltyLion!

Răzvan Idicel
Romania
3 months using the app
LoyaltyLion replied August 29, 2024

Thanks so much for your great review. We're so happy to hear the team have been helpful and friendly, and we appreciate your recommendation! Please don't hesitate to reach ...

May 16, 2024

We've been shopping around for a suitable loyalty program for quite some time. While many programs offer great interfaces and great design options loyalty lion really convinced us with outstanding service right from the get-go. Response time was super quick, design options were as good as anywhere else, and the features are great. The onboarding was smooth and very supportive. We've received ...

One Stop German Shop
United States
23 days using the app
LoyaltyLion replied May 28, 2024

Thank you for taking the time to leave a review. We're so pleased to hear that you've had a great experience with us from the beginning. Hearing that, your onboarding process ...

April 16, 2024

We just recently switched to Loyalty Lion to integrate our loyalty program with our subscription program. The app has robust functionality and meets our needs. Freya was very helpful during the onboarding process

Devoción
United States
Almost 2 years using the app
LoyaltyLion replied April 25, 2024

Thank you for taking the time to leave us a review. We're so pleased to hear that Freya was helpful for you during the onboarding process. We're always happy to help with ...