Reviews (639)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and retention, praising its easy setup and user-friendly interface. Key features like customizable rewards and integration with email marketing tools like Klaviyo are especially valued. The app's reliable performance and robust analytics are noted, alongside responsive and helpful customer support. Its smooth integration with Shopify and other platforms makes it a top choice for growing businesses through improved loyalty strategies.

July 30, 2014

I have been using Loyalty Lion, and we are loving how easy it is to install and use.

The team at Loyalty Lion are on hand to help with any questions.

Go on give it a go

Miatui
United Kingdom
Over 10 years using the app
April 13, 2016

LoyaltyLion is a first class operation and offers amazing customer support! Tiger Underwear wanted to go beyond the standard LoyaltyLion footer and add some customization in the header as well that required some HTML knowledge. We felt it was important for our customers to "Log In" and I wanted the loyalty points to be in RED so the top header would be more noticeable. Well Kerri was more than willing to help us achieve the look until we were completely satisfied. Every question or concern we had was answered the same day. Personally, I love this app and our customers have responded positively to it. LoyaltyLion gets an A+ in every measure possible!

Tiger Underwear
United States
Almost 9 years using the app
November 26, 2015

Great loyalty app! Everything works smoothly and easy to install.
Especially their price plan is based on sales volume and this is what I was looking for.
Other loyalty app is based on the number of customers and many customers just list their name even without making account. So I reached over 1000 customers without enough sales volume. For other app, I have to pay $59 with 2000 customers which can be reached quickly.
I heard they are working on to add 'reward for product reviews' function. That's most of apps doesn't support.

Zen Tea Life
Canada
Over 8 years using the app
Edited May 8, 2024

It's a really great app. My costumer really love to use it and it brings me a lot of reccurent sale. Also, I had a few adjustments to make and Duraan was a great help. Thank you so much Duraan and the LL team!

Milie Bijoux
Canada
Over 7 years using the app
LoyaltyLion replied July 21, 2020

Hi Milie Bijoux,

Thanks for your review! It is great to hear that your customers are loving the program 😊

April 20, 2016

I'm loving the ease of an integrated points program!

Fig And Flower
United States
Over 7 years using the app
Edited November 16, 2016

Update: love the new custom reward types - I can literally offer anything as a reward! Super cool!!

Great app, very easy to set-up, it is so good I wanted to review it twice :)

Perfect for engaging customers, bringing them back and keeping them happy with rewards. Customers actively help you promote your products through their social networks which is great for building brand awareness and increasing sales. An essential app for anyone on the Shopify network. The support is fantastic too.

Digifuse
United Kingdom
Over 7 years using the app
LoyaltyLion replied March 21, 2019

Thank you for your review! We wish you all the success with LoyaltyLion! :)

July 5, 2017

App seems to be working well and the functionality has already seen some historical customers re-engage. Thanks to Kerri for helping import historical clients, made a huge difference as I've now got them referring for points!

All Four Outdoors
United Kingdom
Over 6 years using the app
June 19, 2023

Sathiya was super helpful and informative - thank you! Appreciate the quick responses and knowledge of the platform.

Sans [ceuticals]
New Zealand
Over 6 years using the app
LoyaltyLion replied June 22, 2023

This is great news! Thank you for your review - we will pass this onto Sathiya directly

May 18, 2018

We shopped a lot of different loyalty programs. LL was the best for Shopify by far. The integration is seamless and it works with Klaviyo and Recharge.

Better Way Health Shopify
United States
Over 6 years using the app
August 9, 2023

We love working with Loyalty Lion! Their platform is by far the best rewards program out there. Their team is super helpful and very kind. They only want to see your rewards program succeed, so they do whatever they can to help. There's some slight issues with developers not being available if you need something fixed, so it can be a little manual in that way. Otherwise, we love Loyalty Lion and wouldn't use anyone else for my rewards program.

Bombshell Sportswear
United States
About 6 years using the app
LoyaltyLion replied October 17, 2023

Thank you for your positive review, it's feedback like this that keeps motivating us to go above and beyond for our customers!