Reviews (622)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and revenue through effective loyalty programs. They praise its user-friendly interface, customizable features, and seamless integration with platforms like Klaviyo and Shopify. The robust analytics dashboard is particularly appreciated. Exceptional customer support is noted, with an efficient onboarding process and proactive service from the support team, enhancing both functionality and user experience.

Edited November 16, 2016

Update: love the new custom reward types - I can literally offer anything as a reward! Super cool!!

Great app, very easy to set-up, it is so good I wanted to review it twice :)

Perfect for engaging customers, bringing them back and keeping them happy with rewards. Customers actively help you promote your products through their social networks which is great for building brand awareness and increasing sales. An essential app for anyone on the Shopify network. The support is fantastic too.

Digifuse
United Kingdom
Over 7 years using the app
LoyaltyLion replied March 21, 2019

Thank you for your review! We wish you all the success with LoyaltyLion! :)

July 5, 2017

App seems to be working well and the functionality has already seen some historical customers re-engage. Thanks to Kerri for helping import historical clients, made a huge difference as I've now got them referring for points!

All Four Outdoors
United Kingdom
Over 6 years using the app
June 19, 2023

Sathiya was super helpful and informative - thank you! Appreciate the quick responses and knowledge of the platform.

Sans [ceuticals]
New Zealand
Over 6 years using the app
LoyaltyLion replied June 22, 2023

This is great news! Thank you for your review - we will pass this onto Sathiya directly

May 18, 2018

We shopped a lot of different loyalty programs. LL was the best for Shopify by far. The integration is seamless and it works with Klaviyo and Recharge.

Better Way Health Shopify
United States
Over 6 years using the app
August 9, 2023

We love working with Loyalty Lion! Their platform is by far the best rewards program out there. Their team is super helpful and very kind. They only want to see your rewards program succeed, so they do whatever they can to help. There's some slight issues with developers not being available if you need something fixed, so it can be a little manual in that way. Otherwise, we love Loyalty Lion and wouldn't use anyone else for my rewards program.

Bombshell Sportswear
United States
About 6 years using the app
LoyaltyLion replied October 17, 2023

Thank you for your positive review, it's feedback like this that keeps motivating us to go above and beyond for our customers!

Edited August 2, 2017

Great product and recently they have very good customer service that helps quickly with things and make sure you're happy.

Limorush
Israel
About 6 years using the app
Edited December 21, 2017

I LOVE this loyalty app! It works seamlessly on my website and in store, which gives my customers a great experience! I've told so many people about this loyalty program! After trying what seemed like an endless number of programs to see which I liked best, I've been nothing but happy with LoyaltyLion in the year+ I've been using it!

UPDATE12/17: I still *love* LoyaltyLion and always recommend it when others ask about a loyalty program for Shopify! We've been using it about 2 years now, and our customers love how easy it is to earn & redeem points in store and online. Thank you for having such a great app and great customer service too!

Grassroots Baby
United States
About 6 years using the app
September 6, 2023

We´ve been working with Loyaltylion app for a few years now and it has definitely helped us bring in more revenue. Our clients love to purchase knowing they will win points and have a discount for future purchases. The customer service is great and on our plan we count with a specialist that gives us new ideas and we can have monthly meetings to revise all the features and see if there is room for improvement.

VannaBeltGelv
United States
About 6 years using the app
LoyaltyLion replied October 17, 2023

Thank you for your positive review. We are pleased to hear that you feel fully supported by our team, whilst your clients are enjoying using your loyalty program!

October 3, 2016

What can I say? This app is pretty darn perfect. Great customizable loyalty program, with all the features I need. Great customer service as well!

Uoionline Com
United States
Almost 6 years using the app
November 17, 2016

Great app, easy to setup! highly recommended

Truevintageclothing
United Kingdom
Almost 6 years using the app