Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for its customizable loyalty programs, which integrate seamlessly with Shopify and Klaviyo. They appreciate the ability to create a personalized Rewards landing page, trigger emails, and enhance customer engagement. The app is praised for boosting repeat purchases, customer lifetime value, and revenue. Its onboarding process is smooth, with a supportive team, and its customer service is highly responsive. Merchants find the reporting and analytics tools helpful for tracking program success. The app's ease of redeeming rewards, handling of international rewards programs, and currency conversion are also appreciated. The integration with Klaviyo and the ability to reward customers without always giving out monetary discounts are seen as significant advantages.

May 30, 2023

Jonathan has been helpful getting us up and running so far.

Looking forward to seeing what loyalty brings!

Free Soul
United Kingdom
3 months using the app
LoyaltyLion replied June 1, 2023

Thank you for your review! We will pass this on to Jonathan directly!

August 4, 2023

I would definitely recommend Loyalty Lion to Shopify store owners. Our onboarding consultant Jonathan was outstanding during the whole process. The Loyalty Lion team was truly a strategic partner in helping us craft and establish our loyalty program. We tailored the rewards page significantly, so we were thankful that they provide wonderful documentation for customizing the rewards portal. Happy customer!

Natural Dog Company
United States
2 months using the app
LoyaltyLion replied October 17, 2023

Thank you for taking the time to share your experience. We are thrilled to hear that you had a positive onboarding experience and that Jonathan has provided you with all the help needed to set up your loyalty program!

June 21, 2023

Duraan was able to solve my problem regarding a conditional tier very quickly and responses were in a timely manner!

Bully Bunches
Canada
About 2 years using the app
LoyaltyLion replied June 22, 2023

Thank you for your great review, we will pass this onto Sathiya directly!

June 9, 2023

Great app, does everything we need for our loyalty program and it's super easy to use. The customer service is always fantastic, shoutout to Sathiya for his help via chat today!

Lift Bridge Yarns
United States
6 months using the app
LoyaltyLion replied June 12, 2023

Thank you for your great feedback! We will pass this on to Sathiya directly

June 5, 2023

Libby was helpful during onboarding, and we are excited to see how the program performs. There is very detailed documentation for all stages of the set up too.

Dalstrong
United States
About 2 months using the app
LoyaltyLion replied June 8, 2023

Thank you for your great feedback! We will pass this onto Libby directly..

May 9, 2023

Chris Burr and Jason Leader were awesome in helping us get our program up and running. They have been a pleasure to work with.

TRUE linkswear
United States
7 months using the app
LoyaltyLion replied May 9, 2023

We sincerely appreciate you taking the time to share with us your experience with our LoyaltyLion Team. On behalf of our entire team, thank you for allowing us to partner with you.

August 9, 2023

Kicked off our rewards program today and so far so good. Onboarding has been very smooth thanks to LoyaltyLion "success manager", Jonathan, and the whole Roswell Studios team.

Fright-Rags
United States
3 months using the app
LoyaltyLion replied October 17, 2023

Thank you for your 5* review, we are happy to hear you've had a smooth onboarding experience!

Edited August 27, 2023

Amazing app with amazing team.
Oscar, Jason and Hannah helped us to make the best of a loyalty program according to our needs and customers

פנדה
Israel
4 months using the app
LoyaltyLion replied July 13, 2023

Thank you for your great review! We will pass this feedback onto Oscar and Jason directly

July 20, 2023

For now LoyaltyLion is a great partner to work with. The product is simple to use for the consumer as well for us as a retailer. It’s intuitive and if you have questions they will support you instant!

loftymanner
Netherlands
2 months using the app
LoyaltyLion replied July 25, 2023

Thank you for your review!!

September 15, 2023

Sathiya from Loyalty Lion did a great job us!!

#1 Ranked New Mexico Salsa & Chile Powder | Made in New Mexico
United States
Over 2 years using the app
LoyaltyLion replied October 17, 2023

Thank you for your 5* review, our amazing customer support team is always here to help, so please feel free to get in touch any time you have any further questions!