Reviews (640)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and retention, praising its easy setup and user-friendly interface. Key features like customizable rewards and integration with email marketing tools like Klaviyo are especially valued. The app's reliable performance and robust analytics are noted, alongside responsive and helpful customer support. Its smooth integration with Shopify and other platforms makes it a top choice for growing businesses through improved loyalty ...

Edited December 21, 2023

We have now been with Loyalty Lion for 5+ years, our Account manager Vicky is always super helpful and knowledgeable about how we can grow and improve the service.

Looking forward to what is to come this year!

Never Fully Dressed
United Kingdom
Over 4 years using the app
LoyaltyLion replied June 23, 2020

Hi Never Fully Dressed,

Thank you for the review! It is great to hear about your onboarding experience and I will be sure to forward your kind words to the Customer Success ...

September 16, 2014

Definitely a great app for customer loyalty and retention. Their customer support is great and very responsive, always returning your emails and try to do their best to resolve your issues. Although you already can find the core features which you might expect from a loyalty program, they are keen on developing new functionalities for the app. Plus this is the only loyalty app on the market which ...

Apijel
Türkiye
About 2 months using the app
April 12, 2018

It makes what it says. Super cool program to engage with my clients

Wash Comics
Spain
Over 4 years using the app
July 29, 2019

¡GREEAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAT APP!

Tejemania
Mexico
Over 4 years using the app
September 27, 2019

Been using Loyalty Lion for over 4 years and its the best program. Their support is the best! Always going the extra mile!

Feuille Luxury
Canada
Over 4 years using the app
May 10, 2021

Hannah and Ellie were so helpful in onboarding our new team. While this was not our first walkthrough, they spared no detail and went above and beyond in suggesting ways we could improve our current set-up.

Sasha's Fine Foods
Singapore
Over 4 years using the app
LoyaltyLion replied May 10, 2021

Thank you so much for taking the time to leave us this lovely review, I'll make sure to pass on your kind words to Hannah, Ellie, and the LoyaltyLion team!🦁💜

September 20, 2022

We love Loyalty Lion and love the support we've received from their team. Aisha, Abi and our main contact, Ellie, have all been so helpful in answering any questions we have in a timely manner. Since we've been driving so much revenue from our referral program through Loyalty Lion, we recently decided to revamp our rewards program to further incentivize our top loyalists with Loyalty Lion's ...

Aventon Bikes
United States
Over 4 years using the app
LoyaltyLion replied September 20, 2022

We’re so happy to hear you're having a great experience with LoyaltyLion Your review made our day! Our whole team works very hard to keep our customers happy, but we can only ...

June 24, 2024

Duraan was very helpful in resolving our issue so that we could test the integration of LoyaltyLion app in the new Shopify Checkout.

Lolë Staging
Canada
About 2 years using the app
LoyaltyLion replied July 3, 2024

Thanks so much for taking time to leave us a review. It's great to hear that Duraan was able to offer you great help and support, which then allowed you to further test ...

May 4, 2021

Great support and on-boarding process for a top-tier loyalty program. Integrates nicely into the site with minimal effort. Totally intuitive so customers have seamlessly started using the program without much of an effort. We just started our first double-points event and the response is nice!

Canoe Club
United States
Over 4 years using the app
LoyaltyLion replied May 10, 2021

Thanks so much for taking the time to leave us this wonderful review! We're so happy to hear you're loving the loyalty program and making the most of what it has to offer 🎉

June 22, 2021

This app works great! Customer support is amazing and we have no issues whatsoever! Highly recommended!

CSG Store
United States
About 4 years using the app
LoyaltyLion replied June 30, 2021

Thank you for leaving us a review! 💜 We are really happy to hear you're enjoying the app and I'll pass on your lovely words to our Support team.