Reviews (632)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and retention, noting its user-friendly interface and customizable features like emails and rewards. They appreciate the seamless integration with platforms like Klaviyo and the detailed analytics dashboard, which helps understand customer behavior. The onboarding process is smooth, and the customer service team is praised for their responsiveness and professionalism, contributing to increased business revenue.

July 30, 2014

I have been using Loyalty Lion, and we are loving how easy it is to install and use.

The team at Loyalty Lion are on hand to help with any questions.

Go on give it a go

Miatui
United Kingdom
About 9 years using the app
March 24, 2024

En suosittele. Ohjelman päivityksen jälkeen mikään ei toimi. Käyttöliittymä asiakkaalle surkea ja vaikeakäyttöinen.

Apteekkiplus.fi
Finland
Over 5 years using the app
LoyaltyLion replied March 27, 2024

Thank you for taking the time to provide feedback. Our support team has been in touch regarding the issues you’re facing and we are waiting to hear back from you. We remain on hand to helping you solve any issues you are experiencing.

Edited November 16, 2016

Update: love the new custom reward types - I can literally offer anything as a reward! Super cool!!

Great app, very easy to set-up, it is so good I wanted to review it twice :)

Perfect for engaging customers, bringing them back and keeping them happy with rewards. Customers actively help you promote your products through their social networks which is great for building brand awareness and increasing sales. An essential app for anyone on the Shopify network. The support is fantastic too.

Digifuse
United Kingdom
Over 7 years using the app
LoyaltyLion replied March 21, 2019

Thank you for your review! We wish you all the success with LoyaltyLion! :)

October 5, 2014

Our main reason for going w/this app over some of the others available was the analytics/reports feature. That part of the program is essential. Price is great. Easy install and set-up. We were able to have a simple rewards program up and running quickly. User friendly walk-through for creating bulk coupon codes as well. Responsive design is clean and non-intrusive to the mobile shopper. Love that you can customize the color scheme to go with your store colors. Heard there is a reviews integration in the future - definitely looking forward to that!

Had several communications with the customer support team over the course of our first week and they were SUPER helpful, quick to respond and always cheerful (even when it was my mistake!).

Definitely recommend if you are looking for an easy-to-run (for you) and easy-to-use (for customer) loyalty program.

~Amanda @DermaHut

DermaHut
United States
Over 5 years using the app
July 2, 2014

Price: Best value for money app for all sized businesses looking to reward customers for making purchases/referring your business. Looked into various options.

Design: excellent nice and easy for customers & store owners to use.

Performance: So far we have seen a big increase in customers creating accounts. This clearly shows customers are looking to spend & receive rewards for their spending.

Support: Been great & helpful so far. Getting an email response within 1 day.

PureChimp
United States
Over 3 years using the app
August 20, 2014

LoyaltyLion is a nice clean and simple rewards program.
The set up was amazing, especially compared with SLoyalty which had taken me hours to figure out.
It’s also very affordable, I can’t recommend it more!

Bettys Consignment
Canada
Over 3 years using the app
December 12, 2014

very supportive crew and help you sort out the technical problem as possible as they can. easy to use and highly recommended! would like to see the reminder email function being provided asap!

AbuCare Limited
Hong Kong SAR
Over 3 years using the app
July 30, 2014

This is exactly what I was looking for! I am getting alot of repeat customers and I wanted to reward them for coming back time and time again to keep them coming back! I have only been using it for a week so far and three of my customers have used the 'Refer a Friend' tool already. It's easy to use and I love that I was able to call my rewards a unique name that suited my shop!

ImagiDo!
United Kingdom
Almost 3 years using the app
July 2, 2014

We love this app! Easy to set up. Easy to use. The design looks great and we can already see that our customers are earning rewards which means they will come back and spend with us. New features have already been added so this is a forward thinking app that will keep on improving to help us increase business. Every Shopify store should have this app!

Designer Dog Clothes UK | Stylish Small Dog Clothing from Chilli-Dogs
United Kingdom
Over 2 years using the app
January 7, 2015

Really great app! Our customers love it.

Lorem Cosmetics
United States
About 2 years using the app