Reviews (1,205)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time data and insights into visitor behavior and site performance. They find it easy to set up and use, and credit it with improving their websites and increasing conversion rates. The customer support is praised for its responsiveness and dedication. The real-time chat and survey features are highlighted for enhancing engagement with visitors and understanding their needs better. It's recommended for those aiming to boost their website's user experience and conversion rates.

November 17, 2017

This app provides tremendous value. I don't know how you can operate a Shopify store without it. We use it all the time to see exactly what customers are doing and make changes to the site accordingly.

Quizrunners
Canada
August 3, 2017

It's taken us a bit to understand all that it does. Still learning actually but what we have learned from it has been super valuable.

Okie Dokie Co
Canada
June 17, 2024

Active Aussie
Australia
4 months using the app
Lucky Orange LLC replied June 21, 2024

Happy to earn your five-star rating! We hope this means that visitor behavior continues to provide the insights you need to make your store better than ever. Thanks for your rating, and we're here if you need anything!

Cheers - Justin from Lucky Orange

May 20, 2024

Cholrem Cavadex
Australia
2 months using the app
Lucky Orange LLC replied May 22, 2024

We appreciate your rating and hope this means that Lucky Orange has made a positive impact across your website! Being able to understand your visitors is invaluable, especially if it means finding why people don't convert. Thanks again for your rating, and we’re here if you need anything!

Cheers - Emilia from Lucky Orange

March 26, 2024

HauseCraft
United States
2 months using the app
Lucky Orange LLC replied March 30, 2024

Thanks for your rating! We're glad that you've earned your five stars. We're always here to help if you need anything!

Cheers - Justin from Lucky Orange

May 21, 2024

HeartGaBoo
China
6 days using the app
Lucky Orange LLC replied May 22, 2024

Thrilled that we've been able to earn a five-star rating! Visitor behavior is definitely a five-star asset to your digital toolbox. It's invaluable to see exactly what someone did and experienced on your Shopify store and then use that insight to make changes to result in more sales and happier customers. Thanks for your rating, and our team is here if you need anything!

Cheers - Emilia from Lucky Orange

February 21, 2024

The Toy Cove
Canada
4 months using the app
Lucky Orange LLC replied February 23, 2024

Thanks for leaving us a rating! We hope this means you've been able to use visitor behavior to spot ways to improve your website, customer experience and conversion rate. We're here should you need anything!

Cheers - Justin from Lucky Orange

February 15, 2024

Binestta
United Kingdom
27 days using the app
Lucky Orange LLC replied February 19, 2024

Thanks for leaving us a rating! We're thrilled that Lucky Orange has earned this five-star rating. Happy tracking, and we're here if you need anything!

Cheers - Jordan from Lucky Orange

June 12, 2024

MhKA Enterprise LLC
United States
18 minutes using the app
Lucky Orange LLC replied June 14, 2024

Thanks for leaving us a rating! We're thrilled to earn your five-star rating and can't wait to see how Lucky Orange continues to impress you. We're here if you need anything!

Cheers - Emilia from Lucky Orange

January 16, 2024

Aussie Choice Supplies
Australia
14 days using the app
Lucky Orange LLC replied January 17, 2024

Thanks for leaving us a rating! Seeing exactly what your visitors and customers do and experience on your website can make all the difference in improving your website and growing your business. Let us know if you need anything!

Cheers - Bradley from Lucky Orange