Reviews (1,347)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its detailed insights into customer behavior through features like heatmaps, session recordings, and real-time visitor tracking. These tools are praised for their effectiveness in improving user experience and boosting sales. The app is noted for its user-friendly interface and minimal impact on website speed. Additionally, the customer support is consistently highlighted as responsive and helpful.

March 22, 2017

Truly an amazing app that will provide you with very useful feedback, super interesting to know how your visitors interact with your website and also have the ability to even chat with them! If you need an app that will deep dive your store to help you grow, this is the way to go! Look no further! https://www.ihaveasecretadmirer.com

I Have A Secret Admirer
Canada
August 27, 2018

This is actually such a useful and insightful app! No matter what stage of business you are at you will learn and benefit from analyzing your customers activities. 7 day free trial is worth testing it out, you can gain a lot of data from those 7 days at the very least! Great job Lucky Orange, I'm impressed :)

Boltrick
Canada
December 9, 2019

Great app so far! Really helping in understanding our customers behaviour on our store at nextgenpodz.com

NextGen Podz
Canada
Lucky Orange LLC replied December 9, 2019

Discovering how your customers are interacting on your website can really make a difference in your ability to increase conversions. Love hearing from our customers on their experiences!

Cheers- Justin from Lucky Orange

September 2, 2019

This app is excellent and quite addictive :D Love how I was able to identify issues with my site that I hadn't noticed myself by checking the recordings!

Erylan
Ireland
Lucky Orange LLC replied September 3, 2019

"Excellent" and "quite addictive" are two words we love hearing from our customers! Our dynamic heatmaps are also a great way to identify engagement on your website, we use them all the time ourselves.

Cheers- Jordan from Lucky Orange

August 3, 2017

It's taken us a bit to understand all that it does. Still learning actually but what we have learned from it has been super valuable.

Okie Dokie Co
Canada
September 10, 2024

Nomi Skincare
United Kingdom
10 months using the app
Lucky Orange LLC replied September 12, 2024

We appreciate your rating and are thrilled that we earned your five stars. If you need anything, our team is just one email away.

Cheers - Justin from Lucky Orange

October 15, 2024

QRoses
Portugal
25 days using the app
August 16, 2024

Noha Tel Aviv
Netherlands
9 days using the app
Lucky Orange LLC replied August 19, 2024

It sounds like you’ve been able to dive right into the insights and find ways to improve your website. Thank you for your rating and don’t hesitate to reach out should I or my team be able to assist you in any way.

Cheers - Emilia from Lucky Orange

September 3, 2024

Revolin Sports
United States
3 months using the app
Lucky Orange LLC replied September 5, 2024

Thanks for leaving us a rating! There really isn’t anything like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. Thanks again for your rating, and our team is here to support you should you need anything. Happy tracking!

Cheers - Emilia from Lucky Orange

August 22, 2024

EKÓ BOTANICALS
United Kingdom
2 days using the app
Lucky Orange LLC replied August 23, 2024

We're thrilled to earn your five-star rating! Thanks for leaving us this rating, and we hope it means visitor behavior is bringing you all of the insights you need to find ways to enhance your Shopify store like never before.. If you need anything, we're here to help!

Cheers - Emilia from Lucky Orange