Reviews (1,455)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed insights into customer behavior through features like heatmaps, session recordings, and real-time analytics. They appreciate the tools for optimizing conversion rates, such as conversion funnels and checkout analytics. The app is noted for its user-friendly interface and smooth integration that doesn't slow down websites. Support is frequently praised for being responsive and helpful in facilitating quick solutions and effective onboarding.

February 3, 2025

Legends of OM
United States
2 days using the app
Lucky Orange LLC replied February 7, 2025

Thank you for your review! Please let us know if you need anything.

Cheers - Justin from Lucky Orange

October 31, 2024

Amorica NYC
United States
5 months using the app
Lucky Orange LLC replied November 8, 2024

Thrilled that we've earned your five-star rating! We hope this means that visitor behavior has been just what you needed to optimize your website and drive more sales. Thanks for your rating, and we're here if you need anything!

Cheers - Emilia from Lucky Orange

November 19, 2024

MISHO
United Kingdom
9 months using the app
Lucky Orange LLC replied November 22, 2024

We appreciate your rating! We hope this means that visitor behavior has been helpful in identifying ways to improve your sales. Thanks again, and we're here if you need any assistance!

Cheers - Bradley from Lucky Orange

October 15, 2024

QRoses
Portugal
25 days using the app
Lucky Orange LLC replied October 21, 2024

We appreciate your rating and are thrilled that we earned your five stars! We hope this means that Lucky Orange has shown you firsthand how people are spending time on your website. With that insight, you can make data-inspired improvements that result in happier customers and more sales. Thanks again for your rating, and our team is here if you need anything!

Cheers - Justin from Lucky Orange

September 10, 2024

Nomi Skincare
United Kingdom
10 months using the app
Lucky Orange LLC replied September 12, 2024

We appreciate your rating and are thrilled that we earned your five stars. If you need anything, our team is just one email away.

Cheers - Justin from Lucky Orange

September 3, 2024

Revolin Sports
United States
8 months using the app
Lucky Orange LLC replied September 5, 2024

Thanks for leaving us a rating! There really isn’t anything like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. Thanks again for your rating, and our team is here to support you should you need anything. Happy tracking!

Cheers - Emilia from Lucky Orange

September 25, 2024

CasaNookDecor
Poland
About 14 hours using the app
Lucky Orange LLC replied September 27, 2024

Thanks for leaving us a rating! We're thrilled that we earned your five stars and hope this means you've been able to use visitor behavior to grow your website. We're here if you need anything!

Cheers - Kelsey from Lucky Orange

August 16, 2024

Noha Tel Aviv
Netherlands
9 days using the app
Lucky Orange LLC replied August 19, 2024

It sounds like you’ve been able to dive right into the insights and find ways to improve your website. Thank you for your rating and don’t hesitate to reach out should I or my team be able to assist you in any way.

Cheers - Emilia from Lucky Orange

May 20, 2024

Cholrem Cavadex
Australia
6 months using the app
Lucky Orange LLC replied May 22, 2024

We appreciate your rating and hope this means that Lucky Orange has made a positive impact across your website! Being able to understand your visitors is invaluable, especially if it means finding why people don't convert. Thanks again for your rating, and we’re here if you need anything!

Cheers - Emilia from Lucky Orange

June 17, 2024

Active Aussie
Australia
4 months using the app
Lucky Orange LLC replied June 21, 2024

Happy to earn your five-star rating! We hope this means that visitor behavior continues to provide the insights you need to make your store better than ever. Thanks for your rating, and we're here if you need anything!

Cheers - Justin from Lucky Orange