Reviews (1,458)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed insights into customer behavior through features like heatmaps, session recordings, and real-time analytics. They appreciate the tools for optimizing conversion rates, such as conversion funnels and checkout analytics. The app is noted for its user-friendly interface and smooth integration that doesn't slow down websites. Support is frequently praised for being responsive and helpful in facilitating quick solutions and effective onboarding.

September 2, 2019

This app is excellent and quite addictive :D Love how I was able to identify issues with my site that I hadn't noticed myself by checking the recordings!

Erylan
Ireland
Lucky Orange LLC replied September 3, 2019

"Excellent" and "quite addictive" are two words we love hearing from our customers! Our dynamic heatmaps are also a great way to identify engagement on your website, we use ...

August 27, 2018

This is actually such a useful and insightful app! No matter what stage of business you are at you will learn and benefit from analyzing your customers activities. 7 day free trial is worth testing it out, you can gain a lot of data from those 7 days at the very least! Great job Lucky Orange, I'm impressed :)

Boltrick
Canada
February 17, 2025

Athens Happy Tails
Greece
7 days using the app
Lucky Orange LLC replied February 24, 2025

Thanks for leaving us a rating! We love to earn your five star rating and hope to continue to impress you with our visitor behavior and insights! Thanks again for your rating ...

February 3, 2025

Legends of OM
United States
2 days using the app
Lucky Orange LLC replied February 7, 2025

Thank you for your review! Please let us know if you need anything.

Cheers - Justin from Lucky Orange

October 31, 2024

Amorica NYC
United States
5 months using the app
Lucky Orange LLC replied November 8, 2024

Thrilled that we've earned your five-star rating! We hope this means that visitor behavior has been just what you needed to optimize your website and drive more sales. Thanks ...

November 19, 2024

MISHO
United Kingdom
9 months using the app
Lucky Orange LLC replied November 22, 2024

We appreciate your rating! We hope this means that visitor behavior has been helpful in identifying ways to improve your sales. Thanks again, and we're here if you need any ...

October 15, 2024

QRoses
Portugal
25 days using the app
Lucky Orange LLC replied October 21, 2024

We appreciate your rating and are thrilled that we earned your five stars! We hope this means that Lucky Orange has shown you firsthand how people are spending time on your ...

September 10, 2024

Nomi Skincare
United Kingdom
10 months using the app
Lucky Orange LLC replied September 12, 2024

We appreciate your rating and are thrilled that we earned your five stars. If you need anything, our team is just one email away.

Cheers - Justin from Lucky Orange

September 3, 2024

Revolin Sports
United States
8 months using the app
Lucky Orange LLC replied September 5, 2024

Thanks for leaving us a rating! There really isn’t anything like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier ...

September 25, 2024

CasaNookDecor
Poland
About 14 hours using the app
Lucky Orange LLC replied September 27, 2024

Thanks for leaving us a rating! We're thrilled that we earned your five stars and hope this means you've been able to use visitor behavior to grow your website. We're here if ...