Lucky Orange Heatmaps & Replay , 1,146 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its insightful customer behavior analysis, particularly its heatmap and real-time session replay features. Additional features like live chat, surveys, and announcements are also available. The customer service is often praised for its responsiveness and expertise. However, some merchants noted issues with bot views inflating recording sessions and considered the pricing high, especially for small businesses or those with high page views.
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Bradly reached out to me today as there was some issues with trying to connect to me abroad which has now been resolved and the app is really amazing! it's literally an online CCTV so you can see what the customers are doing on your store and you can even talk to the customer live on the webpage!
We are happy to help and glad Lucky Orange is helping you gain insights into your customers behavior!
Cheers- Bradley at Lucky Orange
Extremely helpful tools to better understand how to optimize your site.
This app is the best. It definitely helped me fix the broken parts of my funnel. Even the free plan is suitable for starters. Recommended!!
We strive to make sure all of our customers walk again saying, “this app is the best!” Love to hear that Lucky Orange has been able to find the broken areas of your funnel - that is so instrumental in helping grow conversions! Let us know if there’s anything we can do to assist you further. Thank you for this review, and happy tracking!
Cheers - Justin from Lucky Orange
Such an insightful app - shows you in the video what and where is user stuck and rectify the flow accordingly. Much easier to understand. Thanks for creating this app.
Being able to see firsthand how customers spend time on your website can make a huge difference for your website and customer experience. I’m here if you have any questions! Thanks for spreading the Lucky Orange love.
Cheers - Bradley from Lucky Orange
I love Lucky Orange. It's super advanced and helpful. I plan on using it for a long time.
Thank you for this great review! We love to hear that Lucky Orange love and how being able to see firsthand how customers spend time on your website can make a huge difference for your store. We plan on being around for a long time, and our team is always here if you have any questions. Thanks again for spreading the Lucky Orange love!
Cheers - Justin from Lucky Orange
Lucky orange provides really useful information by letting you see what customers did on your site.
We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Thanks for this five-star review! Always here if you need anything from our team.
Cheers - Justin from Lucky Orange
This app is AMAZING! It helps me increase my conversion rate by tweaking stuff according to the visits of my customers! This data is very valuable and I wouldn't start a new webshop without this app. Overall great customer service too!
“Amazing!” is a phrase we love to hear from our customers! Seeing what your customers’ experience in real time can give you the insight you need to address their needs quickly and prevent any barriers to conversion. Thank you for this five-star review! Happy tracking!
Cheers - Jordan from Lucky Orange
Great app I can't say enough good things about Lucky Orange. Easy to install lots of features, I like seeing what the customers are looking at live and the heat maps are nice. Also like like that it records each visit. Lucky Orange is just flat out great!
I use this app to observe and track customer behaviour on my store website. I can then use these observations to refine the customer experience to improve conversions and be more profitable. You can add multiple store on a single account and their customer service team is extremely responsive and helpful.
Absolutely love this app, really helping me to understand my clientele and improve my website. Highly recommend giving it a try.
Thank you so much for this great review! There’s really nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. We’re thrilled to be part of your journey and wish you continued success!
Cheers - Justin from Lucky Orange