Lucky Orange Heatmaps & Replay , 1,153 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing website performance and user experience through real-time data and detailed reports. The heatmap feature is particularly appreciated for its visual display of visitor interactions. The app also offers session recordings and live chat, enabling direct customer engagement. Merchants value the free plan, easy installation, and responsive customer support. Its robust analytics and visualizations are instrumental in optimizing websites to meet customer needs.
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I love this app, it's one of the first ones i go to when logging in. Wish you could see customer status.
These are words we love to hear! We’re happy to be one of the apps you use when you first log into your store. Thank you for your review and your feedback. I’ve passed it along to our development team. I’m here should you need anything else!
Cheers - Kelsey from Lucky Orange
i used this app and it help me a lot to monitor my customer and track the store problems and then i will remove the errors and what customer wants.
Wow! It sounds like you’ve been able to dive right into the insights and find ways to improve your website. We love to hear that Lucky Orange insights gave you that front row experience to show you how visitors use your website and drive changes that have helped grow your business. Thank you for sharing that Lucky Orange love, and please don’t hesitate to reach out if we can be of service in any way! Happy tracking!
Cheers - Jordan Meeker
i have tried over 3 apps like these to check when my customers are leaving, how they are interacting with my website, what part of my funnel needs improving. This app did all of that and more. It should get the recognition it deserves because it saved me a lot of time and money! If you're starting out I 100% recommend you getting this. They have a free trial so just try it for yourself.
Thank you so much for your review! Love to hear that you’ve been able to learn more about your visitors and their behavior. When you can understand what’s preventing a positive customer experience, you can make real-time changes that result in happier customers and more conversions. We appreciate the Lucky Orange love! Don’t hesitate to reach out should you need anything from our team.
Cheers - Jordan from Lucky Orange
very great and wonderful app
They also have a good support ready to help you
I recommend
This app is incredibly cool! I love the heat maps and visitor sessions. It really helps me understand how customers are interacting with my site. I've only been running it for a few hours, but I'm excited to gather more data and see how I can improve conversions.
Great to see that Lucky Orange continues to play a crucial role in the growth of your website and business. Visitor behavior really makes all the difference in improving sales! Thank you for your glowing review, and we’re here should you need anything else!
Cheers - Jordan D. from Lucky Orange
I mean support literally amazing. Helped a lot in this hard situation of covid-19. And app really good change a lot of things in store. Because i can see why people leaving the store without purchase.
We’re so happy to be able to impress you with our customer support and our technology. Your kind words are greatly appreciated, and we wish you the best of luck during this crazy, turbulent time. Hopefully things will be back to normal soon! Let us know if there’s anything we can do to assist you further.
Cheers - Justin from Lucky Orange
Amazing app!I wish I had discovered it earlier!
I am four days into my trial and this app has shown me so many ways my store is falling down when customers visit - this app is worth it's weight in gold and great value for money. You could pay the same just for a decent chat let alone all the the insights it gives you! Perfect, I am not getting rid of this after my trial it's addictive - mind you I am not getting much work done watching it lol - Julia https://earringz.co.uk
So far this app is amazing - i love the fact that i can see what my customers are looking at, and then able to target those specific areas. The live option is amazing as well. the only reason I'm subtracting a star, is because sometimes it doesn't let me know in time that someone is on my site, and the chat is delayed. Causing me to lose the opportunity at speaking to a potential customer. Otherwise, thumbs up
UPDATE: soon after i posted this review, a representative contacted me and was very helpful in solving my earlier issues. All is good now, I am officially %100 satisfied.
great app they solved my problem ! and they give me 30 days free trail also ! Highly recommend app !
Solving problems is a challenge we gladly accept! We appreciate the recommendation and let us know if we can be of service in any other way.
Cheers- Bradley from Lucky Orange