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I'm also having a lot of issues connecting LuLu direct app with my Shopify store. This has been an ongoing problem.
They have fundamentally broken this App after the recent "update", by removing mapped shipping and not implementing an equal alternative.
Essentially useless as a hands off print on demand service, where you now have to baby every single order to make sure the shipping method is correct, otherwise it defaults to a more expensive method and you lose money on the sale.
Pre update this was a very ...
When i am trying to connect Lulu direct to my shopify store and open the app, it fails to load and brings up a new tab saying unable to find correct link to website. So this leaves me unable to use Lulu direct for my needs. If anyone could help me out on this situation, I would be very grateful thankyou.
I am having the hardest time getting my products properly linked / set up through Lulu Direct. All of the instructional videos are out of date, so all the information and instructions that they are giving doesn't apply to this new format, making it a huge pain to set up. If you update your entire structure, you need to update your videos too. Otherwise, you are just leaving people in the dark, ...
I sincerely apologize for the difficulty you had with our app shortly after it was updated. We have fully updated our videos and knowledge base articles to reflect the most ...
I am noticing a very inconsistent product when ordering. I ordered 3 copies of a book entitled "Life's A Journey" that should have been printed in an 8 1/2" x 8 1/2" book format. I received 3 books in 8 1/2" x 11" format. As I didn't need them immediately I didn't open the package until to longer after the order.
Then I ordered a 2nd book entitled The Wonderfully Wacky World of those Crazy ...
This app is a great all-in-one tool. If you're not familiar with self-publishing, then I would suggest going to Lulu xPress's main website and create your books there before trying to use this integration. It will give you a better understanding. This app will take some time to fully learn, but all the information you'll need is provided. Customer Support is VERY helpful.
LuLu enabled us to deliver our book directly to our customers with a minimum of difficulty and our contact Cary was very helpful and patient with us as we went through the process.
Thank you so much for your positive feedback and for taking the time to post this review. We're glad you're happy with the app and your account manager! Best of luck with ...
This app is fantastic! It fulfills my orders without any additional work on my end. Works seamlessly and allows my store to run hands free. I don't even need to keep my own inventory.
I used this app to help me sell my book. I went through a self publishing process and when I was ready to go to market, Shopify provided all the tools needed to set up my on line store. I was particularly pleased to receive expert personal attention when needed.
Love that lulu came out with a Shopify app! Now we can sell our print on demand books all around the world straight from our website while capturing our customers information for future marketing. Not to mention, their customer experience is AMAZING!