Reviews (116)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants in the custom printing sector highly recommend this app for enhancing user engagement and providing a unique shopping experience. It features an intuitive, user-friendly interface suitable for all skill levels and offers robust product customization options that significantly reduce setup print time. The app's performance on mobile devices is also praised, ensuring a good experience for mobile shoppers. Additionally, the customer support, particularly from team members like Andy and Jade, is frequently commended for their responsiveness and helpfulness during the setup phase and troubleshooting.

August 29, 2023

Having integrated the Lumise Product Designer into our Shopify store, we've witnessed a significant enhancement in user engagement. The tool is intuitive, allowing our customers to unleash their creativity and design products to their liking. The interface is user-friendly, ensuring even those with minimal tech-savviness can navigate with ease. Moreover, the live support provided by the Lumise team is commendable, addressing queries promptly and efficiently. The app not only adds value to our store but also offers a unique shopping experience for our customers. Highly recommended for any e-commerce platform looking to offer personalized product designs.

Juby Cards
United States
18 days using the app
Edited November 9, 2020

Suburbia Style : Wanted to use app for a extra service for my clothing site.
The support is great Jade was quick i had a problem with doing the code and jade installed the code for me and the app is easy to use and setup app 5 stars support - 5 stars for the app.Support is Quick and Responsive. Definitely Recommend.
-------------------------
New update 9/11/2020 Was going to close my store and so deleted the app then changed my mind as this app would be a great help for my business,so i re-installed and need help with the code,support was very responsive, hands up to Sarah as she responded quickly and it was all done in about 10 minutes, Support is over the top in response and top app 10/10 for support still definitely Recommend

Suburbia Style
Australia
16 days using the app
June 23, 2022

Extremely simple app with robust customization options. Fantastic for both users and shop owners who are looking for a simple, user-friendly tool. After contacting Andy from customer support, who assisted me along the way and made my job much easier, we will be switching our shop completely soon.

Napkins Ink
United States
16 days using the app
February 28, 2020

First class support from Helen. I am working on this app on our development website and so far I have been very impressed. I had to hide a few small elements from the front end using css, but on the whole it's been incredibly easy to setup, and has a very intuitive and easy to use front end that I know our customers will love.

Looking forward to going live with this.

lildevsite
United Kingdom
15 days using the app
November 24, 2020

This app can meet my needs and the support from lumise team is so greatful and helpful. But it would be better if it can be upgraded regularly

EverLighten
Hong Kong SAR
14 days using the app
October 6, 2020

The app and Lumise support is great. I compered Lumise with other solutions on the market and it's the best. I use it for my print on demand store with apparel and defintly will use it for other projects.

celpro.info
Poland
14 days using the app
March 25, 2023

Easy to use app Installing was hard but their customer service is great. Agent Andy really helps me set up the application on my website.

Zeekcustomart
United States
13 days using the app
October 10, 2022

The team has helped up get everything set up and the product seems to work good. We are in the testing and getting ready to go live with the app soon.

Temporary Tattoos
United States
13 days using the app
July 25, 2020

Jade was a great help, and answered all my questions, the app was not what I was looking for, however if you are looking for a POD design tool, I would highly recommend Lumise.

Ubernique
South Africa
13 days using the app
January 12, 2021

I love this app. I tried using it a couple of years ago with Wordpress and I had a lot of trouble. Never reached out to support, just gave up. I recently tried it again and the online support agent, Jade offered assistance while I was using the app. She was able to help me understand why I had trouble before and helped me fix the issue. Now I fee confident that this app will work for us and our needs. I can't rave enough about the functionality of the app and their support.

Martian Creative
United States
9 days using the app