Reviews (116)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants in the custom printing sector highly recommend this app for enhancing user engagement and providing a unique shopping experience. It features an intuitive, user-friendly interface suitable for all skill levels and offers robust product customization options that significantly reduce setup print time. The app's performance on mobile devices is also praised, ensuring a good experience for mobile shoppers. Additionally, the customer support, particularly from team members like Andy and Jade, is frequently commended for their responsiveness and helpfulness during the setup phase and troubleshooting.
Refine
-
By rating
I very happy with app.
Get it now and it will help you increase sales.
Very easy and powerful for my business
I use this app to design my product, it's easy to edit pictures and newest design templates.i can import and export my design. Recommend set up this app.
Overall a good app. I have the Shopify version and the Woocommerce version. The woo commerce version is by far better. The Shopify version does not allow for stock images even though their advertising says it does. Also support is not a good. I would give the woocommerce version 4 stars and the Shopify 2-3.
Awesome!! Great Help! We needed customization to compete with other companies and we gained this with Luminase! Thank you!
Lumise POD has met all of our requirements for creating custom options for our customers. The support has been excellent, Jade was able to tweak our designer options and pointed me in the right direction for how to learn how to make changes. I learned a lot just in the short time Jade was helping me!
I have to start by saying all the respect to David who took his time and fixed everything from start to finish. So helpful, I used another app the support was useless the app didn't work so well but now, I'm so happy with Lumise both the app and the staff all praise to David
if -5 stars was an option thats what this deserves. Terrible application for shopify, does not support it properly, Should not even be an application option for this platform. Customers can only go straight to checkout once products designed, no option to add to cart and combine with non lumise products. Useless!!! Don't waste your time.
We are still exploring the possibilities of offering item personalization for our customers. Great support and very neat UI.
The support offered by Lumise has been terrible. They'll take weeks to respond to a message and not even suggest a solution. You can't use this app if you pull shipping rates from products. You'll run into an error. The app "looks clean" but once you start using it you realize that it was built poorly and not usable.
This app has a major flaw - once a product is added to the cart, users cannot go back and add more products from the website. This is a critical feature that's essential for most stores, and the app is unusable without it. I urge the developers to fix this issue as soon as possible, otherwise, users will likely switch to better alternatives.