Reviews (1,496)

Overall rating
4.4
Counts per rating level
  • 73% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and ease of use, ideal for both beginners and experienced users managing email campaigns and pop-ups. Customer service is often highlighted, with specific praise for staff members like Liz and Kevin for their prompt and effective support. The app is valued for its functionalities like email sign-ups and seamless integration with Mailchimp and Shopify, which simplifies email marketing and helps grow email lists. It offers quick setup, reliable performance, and robust customization options for creating professional-looking pop-ups, enhancing its utility in email marketing strategies.

March 28, 2019

No consigo crear con facilidad el correo automático para los clientes me resulta un poco lioso y complicado

BrutalSneakers
Spain
3 months using the app
Edited July 23, 2019

failed all day to get this to work on shopify.Easy popup build but getting it to work on shopify meh.

themuddledpony
Australia
4 months using the app
Mailmunch replied July 26, 2019

Extremely sorry for the inconvenience. Can you please create a support ticket with us so we can have this issue sorted for you? You can create a ticket by clicking on the Help button in the bottom right corner of your MailMunch account screen.

April 4, 2018

Great app

Tropical Beach
United Kingdom
4 days using the app
Edited February 12, 2021

UPDATE: The support team keeps seeing our messages and ignoring us completely.
Get away from this app, I don't really know what to say... The UI looks good and their templates look fine but you only gonna get trouble from this guys.. They charge you like you crazy, we are paying more than we pay shopify and their services don't even work properly, what you see on the preview is not what you will actually get! So don't get mistaken as you will think your customer are looking at something you carefully built but no, they would be seeing very different parts of the body, such as the backgroung going completely different if Gmail is on darkmode, and still they dare to tell you that is Google's fault and that is what it is while we now it is not.
Very disappointing, they charge you so much and you get little to nothing in return. For us this feel like a legal scam almost. We will have to go and look for other app. UI is good and the functions they "offer" look good but they don't work. Support is not really helpful and tells you odd things such as when we ask if we could test our email we are about to broadcast to a gmail account they say "Yes, I will send to my gmail and then send you screenshots" which is just very odd, instead of simply allowing you to send a test email to which ever email you want! We are very upset as a small business is so hard to run and this guys dont help at all... Its all a lie, make sure you check what you are doing and you get inform as they won't bother in lying to you to cover there technical issues. Luckily for us we are informed enough.
Very disappointing for the time we waste and for the time we will waste plus for the money we been paying this guys (more than to shopify and shopify give you a full platform to run your business) these guys can't even guarantee you your emails are sent correctly. Sorry if there is any typo mistakes on this review, I'm currently very upset with them for the damage they are causing us, we really cannot accept this.

Kuwaloo Care
United Kingdom
3 months using the app
Mailmunch replied March 10, 2021

Hi Kuwaloo Care, Apologies for the inconvenience. It is our understanding that all your concerns have been addressed. If that is not the case, please feel free to reach out to us at "support@mailmunch.co"

June 9, 2019

So far this app seems easy to use. Can't wait to see the positive results from it during this free edition. Will upgrade after I get more familiar with it.

BWStylish
United States
About 2 months using the app
April 16, 2017

It's a very good app for your store

Metrendy
United States
About 2 months using the app
December 6, 2018

Seems to be encouraging mailing list signups. I am not too tech savvy and this seemed fairly easy to setup.

Caitlin Dundon
United States
About 2 months using the app
August 29, 2019

I used this app to integrate in my shopify website. I was easy to use knowing that I have no background in IT.

Zambezi Boutique
Zambia
4 days using the app
January 20, 2021

Quite quick and easy to set up. Thankful that it connects with my already existing mailchimp account.

Amanda Schoppel Art & Wax Carving
Canada
4 days using the app
Mailmunch replied January 21, 2021

Hi Amanda Schoppel Art & Wax Carving, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account.

January 29, 2020

We are just starting out, but I have to say that this is one of the easiest apps we've integrated. Thanks, MailMunch.

Customized Relief Kits
United States
About 2 months using the app